Product & Application Expert – Separation

Alfa Laval

Product and Application Expert supporting customers with Alfa Laval separation equipment. Troubleshooting technical issues, improving equipment reliability, and enabling service sales across the United States.

Posted 8/4/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $93,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in separation equipment products, particularly decanter centrifuges, with a strong ability to troubleshoot technical issues and enhance service offerings through training and customer engagement. Proficient in analyzing equipment reliability and utilizing digital tools to support service sales and customer solutions.

Highest-signal resume keywords

Decanter Centrifuge ExpertiseTechnical TroubleshootingCustomer Engagement SkillsMicrosoft Office ProficiencyElectrical Troubleshooting Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Separation Equipment KnowledgeProcess Problem AnalysisTechnical Solution DevelopmentService Digital Tools UsageEquipment Reliability Analysis

Soft Skills

Excellent Communication SkillsInterpersonal SkillsTeam-Player OrientationSelf-Motivated Work EthicStructured and Organized

Tools & Technologies

OneCRMAlfa Laval Information Technology Systems

Certifications & Qualifications

Diploma/Associate Degree in Engineering

Industry Keywords

Rotating Equipment ExperienceIndustrial EquipmentService Sales SupportValue-Added ServicesCustomer Training Programs

About the role

Key responsibilities & impact

Serve as subject matter expert for separation equipment products and applications
Identify and provide reliable solutions for technical issues throughout the sales process
Enhance the offering through training and condition audits
Work with Service Sales and Field Service to roll out value-added services
Support Service Sales as a technical partner and sales enabler
Support customers through visits, meetings, product presentations, and customized value propositions
Define and deliver training programs for employees, channels, and customers
Champion launches of new service products
Troubleshoot complex technical issues and promote Alfa Laval products and applications
Develop methods to analyze equipment and process reliability
Analyze connected-equipment data and recommend improvements
Generate leads and opportunities in OneCRM for service-sales follow-up
Learn and use multiple Alfa Laval information technology systems
Travel up to 40%

Requirements

What you’ll need

Diploma/associate degree in engineering or a related field degree, with relevant experience
5+ years of rotating equipment or related industrial equipment experience
Strong product knowledge and/or application experience with decanter centrifuges
Ability to gather, analyze, and suggest solutions to process problems
Willingness to develop ideas and procedures to solve problems
Excellent customer interaction and engagement skills
Excellent verbal and written communication skills in English
Ability to use and learn service digital tools
Team-player orientation and ability to relate to people at all levels
Well-developed interpersonal skills and ability to work with international colleagues
Proven troubleshooting and problem-solving skills
Strong working knowledge of Microsoft Office and Windows
Electrical troubleshooting knowledge
Self-motivated with a determined work ethic
Structured and organized
Ability to travel up to 40%
Currently residing in the United States or having an established presence in the area is prioritized

Benefits

Comp & perks

Healthcare, dental and vision plans
Robust wellness program
401(k)
Paid holidays
Paid time off benefits
Open and friendly environment
Opportunities to develop and create value
Diversity, inclusion and equity commitment