Field Service Technician

Alfa Laval

Field Service Technician providing 24/7 on call service for maintenance and repairs at customer sites. Requiring strong mechanical background and experience in similar roles in the United States.

Posted 6/12/2026full-timeRemote • Florida, Massachusetts, New York, South Carolina, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $35 - $39 per hourWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

mechanical skillstroubleshootingtechnical problem solvingtransmission systemsservice executionservice report writingsafety trainingspare parts recommendationsbasic maintenanceminor repairs

Soft Skills

customer service orientationsales orientationinterpersonal skillsverbal communicationwritten communicationteam playerindependent workproactive recommendationsfollow-up skillsaptitude

Tools & Technologies

PC utilizationMicrosoft WordMicrosoft Excelservice execution IT systemsFSE HandbookOHSA compliance

Certifications & Qualifications

Associate’s degreesafety training programs

Industry Keywords

customer sitesinstalled basesafety incidentsoperational parametersAlfa Laval equipment

About the role

Key responsibilities & impact

Responsible for executing basic maintenance and minor repairs on selected products at customer sites.
Investigate and resolve basic technical problems on selected products with basic knowledge at customer sites.
Preparation of assigned service jobs according to the FSE Handbook.
Follow up on actions and promises made to customers.
Write service report on site and obtain customer's signature.
Update service execution IT systems with relevant information.
Report unsafe practices and other safety incidents according to local reporting procedures.
Capture Installed Base on site and communicate sales leads to sales organization.
Proactive recommendations to customers related to purchase of additional spare parts.
Execute services in our Service Centers as required.

Requirements

What you’ll need

Associate’s degree with a strong mechanical background.
Over 5 years of experience in similar roles, with desirable expertise in transmission systems.
Competent mechanical skills and aptitude.
Ability to communicate Operational and Safety parameters for Alfa Laval equipment to the customer.
Customer service and sales orientation oriented.
Excellent interpersonal skills.
Strong verbal & written skills.
Ability to troubleshoot & solve technical problems.
Team Player and ability to work independently.
Basic PC utilization skills required in word, excel.
Ability to learn and use systems required for the administration of service and expense reports.
Perform jobs in line with OHSA requirements.
Complete established safety training programs.

Benefits

Comp & perks

healthcare
dental and vision plans
robust wellness program
generous 401(k)
paid holidays
paid time off benefits