Alfa Group

Financial Planning and Analysis

• Support the preparation, control and monitoring of the budget;
• Issue invoices (Notas Fiscais) and payment slips (boletos);
• Perform bank reconciliations and manage financial transactions;
• Prepare financial reports and support the monitoring of financial statements and reporting;
• Contact and negotiate with suppliers/vendors;
• Provide customer support (WhatsApp, email and phone), including registration and updating of customer information;
• Draft proposals, contracts and official letters;
• Issue company certificates;
• Monitor deadlines and contract renewals;
• Provide support for other administrative tasks within the department.

Administrative Assistant – Finance

Analyst

• Perform system implementations, guiding managers and public servants on proper configuration and use of the solutions
• Provide customer support via phone, email, and messaging apps (such as WhatsApp or similar)
• Clarify questions about the operation and use of the tools
• Work closely with managers and public servants, promoting best practices in the use of the portal
• Conduct in-person and/or remote training during implementation or as needed
• Identify, log, and track the resolution of technical and operational issues
• Ensure a positive experience with the platform, fostering customer satisfaction, loyalty, and trust
• Support continuous improvements in implementation and support processes

Implementation and Support Analyst

• Implementation and management of HR and Organizational Development (DHO) programs, including job architecture, career and compensation, and performance management.
• Monitoring the employee evaluation cycle.
• Conducting the Organizational Climate Survey.
• Recruiting and selecting candidates.
• Developing and implementing internal marketing (employee engagement) initiatives.
• Planning and executing onboarding activities for new employees.
• Preparing and analyzing HR indicators (KPIs) for the area.

Administrative Assistant – Finance

Implementation and Support Analyst

People & Management Analyst