
Junior Hosting Operations Engineer – 24/7
Alfa Financial Software
full-time
Posted on:
Location Type: Hybrid
Location: Gdansk • Poland
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Job Level
About the role
- Help deploy, manage, and monitor client infrastructure and internal tools
- Work closely with the Operations Lead to implement infrastructure-as-code changes
- Monitor systems, respond to alerts, and contribute to maintaining 24/7 uptime
- Use a ticketing system to manage issues and keep task statuses up to date
- Spot issues in processes or documentation and help improve them
- Participate in shift work
Requirements
- Some experience in a technical support or service desk role
- Familiar with ticketing platforms like Jira, ServiceNow, or Zendesk
- A proactive, process-driven mindset with strong problem-solving skills
- Clear and confident English communication skills
- Experience with AWS, Docker, Linux, or infrastructure monitoring tools is a plus
- Exposure to AWS services like EC2, RDS, CloudWatch, or CloudFormation is beneficial
- Knowledge of DevOps, cybersecurity, or log monitoring tools like Sumo Logic or Splunk is advantageous
Benefits
- Smart working model with 2-3 days working from home
- Guidance and training from global teams
- Engaging company conferences and events
- Support for professional growth and ongoing learning
- Flexibility in career paths
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AWSDockerLinuxinfrastructure monitoring toolsEC2RDSCloudWatchCloudFormationDevOpscybersecurity
Soft Skills
problem-solvingprocess-driven mindsetclear communicationconfident communication