Team Lead Sales – Telesales
ALEX & GROSS GmbH
full-time
Posted on:
Location Type: Office
Location: Mannheim • Germany
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Job Level
About the role
- Provide both operational and disciplinary leadership for your own team
- Build and maintain a motivating work environment focused on collaboration and development
- Deliver individual coaching and promote personal and performance-driven development
- Monitor relevant performance metrics and derive appropriate measures
- Plan resources and assignments proactively
- Ensure defined quality standards through continuous quality management
- Conduct employee reviews and recruitment interviews
- Create and maintain customer-facing materials such as call scripts, project overviews, and lead reporting
Requirements
- Degree or equivalent vocational qualification
- Several years of experience in a sales-oriented, communication-intensive environment
- Proven experience in leading and developing teams
- Strong sense of responsibility, initiative, and a leadership mindset
- Structured, self-organized working style with a focus on numbers and results
- High customer focus and strong interpersonal skills
- Excellent German skills (C2) and good English skills (B2)
Benefits
- Competitive compensation
- Flexible working hours
- 28 days of annual leave (based on a 5-day week)
- Subsidy for the Deutschland-Ticket / JobRad (company bike)
- Capital-forming benefits (Vermögenswirksame Leistungen) and company pension scheme
- Employee discount at the Pfitzenmeier gym chain
- Savings through discounts at online shops, travel providers, insurance and more
- Comprehensive onboarding and support from your team
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
degreevocational qualification
Soft Skills
leadershipcoachingcollaborationdevelopmentresponsibilityinitiativestructured working styleself-organizationcustomer focusinterpersonal skills