
Sales Development Representative, European Markets
ALEX & GROSS GmbH
full-time
Posted on:
Location Type: Office
Location: Sofia • Bulgaria
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About the role
- Customer service: Provide phone-based support and advisory services for new and existing customers
- Needs assessment: Identify customer requirements and uncover business opportunities
- Documentation: Maintain and update customer information in our database
- Lead qualification: Qualify and pass on potential business opportunities to the sales team to optimally develop customer relationships
- Teamwork: Work closely within the team with strong opportunities for onboarding and integration
Requirements
- Previous experience in sales prospecting with a passion for sourcing new leads
- Excellent written and verbal communication skills to engage target audiences
- Highly motivated, resilient, driven and self-starting
- Ability to understand customer issues and challenges and align those with our solutions
- Excellent time management and organizational skills
- Experience with CRM systems is a plus
- Preferably strong IT and business software knowledge, including familiarity with SAP solutions
- Strong intercultural skills and preferably experience in international B2B markets
- Verbal and written English skills (C1)
Benefits
- Comprehensive onboarding program for new team members
- Positive company culture within a highly motivated, multicultural team (20 nationalities)
- Excellent team spirit and regular team events
- Supportive team managers and a flat organizational structure
- Extensive internal training program (in-house training academy)
- Modern office space with a fantastic roof terrace
- Competitive salary with transparent bonus schemes
- Standard working hours (Mon–Fri, 9:00 a.m. – 6:00 p.m.)
- 20 days of paid leave
- Employee discounts for online retailers, travel, insurance, and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales prospectinglead qualificationcustomer needs assessmentCRM systemsSAP solutions
Soft Skills
communication skillstime managementorganizational skillsmotivatedresilientdrivenself-startingintercultural skills