Alerus

Retirement Operations Specialist

Alerus

full-time

Posted on:

Location Type: Remote

Location: Minnesota • North Dakota • United States

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Salary

💰 $25 - $30 per hour

Job Level

Junior

About the role

  • Serve as point of contact and support for all facets of fund adds and transfers.
  • Coordinate complex large fund, or advisor changes.
  • Participate in meetings and ensure all required documentation is updated accurately and timely.
  • Responsible for understanding, calculating, and trading complex corrections for all correction types.
  • Research and determine error origination, provide guidance internally regarding best practice for corrections, partner with other department leaders to prevent future occurrences, and find commonalities for training purposes.
  • Ensure all regulations set by the IRS, DOL and ERISA are followed.
  • Responsible for accurate and timely dividend posting to ensure deadlines are met.
  • Communicate accurately, efficiently, and professionally with both internal and external clients.
  • Identify and implement process improvements that enhance the client experience and build scale.
  • Create, update, and maintain written procedures in Alerus procedure (R&R) database.
  • Gain and maintain an advanced level of knowledge encompassing all systems and process that pertain to the position.
  • Maintain compliance knowledge of regulations, policies, and procedures.
  • Foster a positive work environment and support co-workers in achievement of goals.
  • Treat all co-workers with professionalism and respect.
  • Actively participate in company, department, and team meetings by providing insight, contributions, and feedback.

Requirements

  • Bachelor’s degree in Accounting, Finance, Business, or equivalent related experience.
  • One or more years of experience in basic defined contribution plan administration or daily defined contribution plan implementation.
  • Knowledge of retirement and recordkeeping systems and recordkeeping operational functions.
  • Demonstrated ability to collaborate with employees and customers.
  • Ability to effectively interact with end users and business sponsors.
  • Efficient in Microsoft Excel including formulas, pivot tables, and functions.
  • Ability to effectively prioritize and manage multiple assignments.
  • Demonstrated problem-solving ability.
  • Proven record of working in a fast-paced environment while managing multiple tasks and deadlines.
  • Available to work flexible hours to meet daily schedules and cover peak workloads.
  • Persuasive, encouraging, and motivating.
  • Positive attitude and team motivator.
  • Ability to communicate effectively with clients and coworkers.
  • Ability to work independently while supporting a collaborative and team orientated environment.
  • Reliable follow through without supervision.
  • Exceptional organizational skills, high attention to detail and innovative thinker.
Benefits
  • Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance;
  • 401(k) and ESOP for retirement savings.
  • Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.
  • Learning and development resources for personal and professional career development, and advancement opportunities.
  • Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.
  • Support for the communities we live in through paid volunteer time and a company donation match opportunity.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
defined contribution plan administrationretirement systems knowledgerecordkeeping operational functionsMicrosoft Excelformulaspivot tablesfunctionsproblem-solvingprocess improvementsdocumentation management
Soft Skills
collaborationcommunicationprioritizationtime managementmotivationteamworkindependenceorganizational skillsattention to detailpositive attitude
Certifications
Bachelor’s degree in AccountingBachelor’s degree in FinanceBachelor’s degree in Business