Billing Manager

AlertMedia

Billing Manager overseeing billing operations across subscription and usage-based revenue. Collaborating with finance and systems teams to improve efficiency and accuracy.

Posted 5/13/2026full-timeRemote • Alaska, California, Hawaii, Louisiana, Mississippi, Montana, New Hampshire, North Dakota, Oregon, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, West Virginia, Wyoming • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own the end-to-end billing process across subscription and usage-based revenue
Ensure timely and accurate invoice generation
Manage billing queue, prioritization, and execution
Review and resolve complex billing scenarios (proration, expansions, terminations)
Make real-time decisions to ensure billing continues moving forward
Reduce dependency on manual review by standardizing workflows
Manage AR team supporting billing and collections
Ensure work is completed accurately and on time
Provide guidance, prioritization, and accountability
Partner with systems teams to improve automation and workflows
Provide feedback on process gaps and inefficiencies
Support adoption of new tools and processes
Identify opportunities to simplify billing workflows
Reduce manual effort through better process design
Improve invoice quality and reduce customer inquiries
Track and report on key billing metrics, including billing efficiency, cycle time, and accuracy

Requirements

What you’ll need

6+ years of experience in billing, AR, or revenue operations
Strong understanding of subscription and/or usage-based billing
Experience managing high-volume billing processes
Experience managing teams or serving as a team lead, including setting priorities, providing guidance, and driving accountability
Ability to balance accuracy and speed in execution
Experience working cross-functionally with Sales and Customer teams
Strong organizational and decision-making skills
Ability to operate independently in a fast-paced environment
This is a remote, U.S.-based position. Please note that we currently do not hire candidates residing in the following states: Alaska, California, Hawaii, Louisiana, Mississippi, Montana, New Hampshire, North Dakota, Oregon, Pennsylvania, Rhode Island, Vermont, Washington, West Virginia, and Wyoming
AlertMedia does not sponsor employment visas. Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future.

Benefits

Comp & perks

Competitive base salary + Company-wide bonus program
Generous and flexible time off and parental leave policies
Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!
401K with generous company match
Amazing rewards and incentives – we love celebrating each other!
Commitment to community service with opportunities to give back
A Best Places to Work company 10 years in a row and numerous other awards
Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails
Ongoing career development opportunities through our Learning & Development team
You'll do meaningful work—while growing your career in a fast-moving, global company with an award-winning culture

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

billing processinvoice generationbilling queue managementbilling scenario resolutionworkflow standardizationbilling metrics trackingrevenue operationssubscription billingusage-based billingprocess design

Soft Skills

team managementguidanceprioritizationaccountabilityorganizational skillsdecision-making skillsindependenceadaptabilitycommunicationproblem-solving