Aleph Group, Inc

Risk & Collections Manager – MENA & Africa

Aleph Group, Inc

full-time

Posted on:

Location Type: Hybrid

Location: CairoEgypt

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About the role

  • Evaluate client and business-purpose credit requests in line with global Credit Risk Policies and Guidelines for MENA & Africa.
  • Analyze financial statements, credit reports, and other data to assess cash flow, liquidity, leverage, and balance sheet ratios.
  • Identify and articulate credit risks, recommend limits, payment terms, or alternative solutions, and escalate complex cases to the Global Credit Committee.
  • Assess geopolitical, macroeconomic, and jurisdictional risks impacting domestic and cross-border clients.
  • Negotiate credit limits and terms with Sales and propose alternative structures when appropriate.
  • Own portfolio management, ensuring exposures remain within approved risk appetite.
  • Lead collections strategy, drive timely recovery, reduce aging, and manage escalations including account suspensions, repayment plans, and legal actions.
  • Directly manage the CCR team: prioritize workloads, monitor performance, provide coaching, and ensure consistent policy application.
  • Foster a high-performing, accountable, and collaborative team culture.
  • Collaborate cross-functionally with Sales, Finance, Legal, Onboarding Hub, and external partners to ensure smooth credit and collections processes.
  • Support process improvements, SAP/ERP implementations, and risk/collections optimization projects.
  • Utilize SAP and Salesforce for credit approvals, collections tracking, and reporting.
  • Participate in regional or global projects as assigned.

Requirements

  • Bachelor’s or Master’s degree in Finance, Accounting, Economics, or Business Management.
  • 1–6 years of experience in credit risk, collections, banking, or financial services; emerging markets experience is a plus.
  • Proven experience in credit analysis, portfolio risk management, and collections oversight.
  • Prior people management or team leadership experience preferred.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication skills with the ability to influence stakeholders at all levels.
  • Ability to work in a high-volume, fast-paced environment while meeting quality and timing targets.
  • Proficiency in Microsoft Excel, Word, and PowerPoint; SAP, Salesforce, or other ERP system experience is a strong advantage.
  • Highly organized, detail-oriented, and team-focused with a strong ownership mindset.
Benefits
  • We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
  • Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
  • Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
  • We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
  • Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
  • At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
credit analysisportfolio risk managementcollections oversightfinancial statement analysiscash flow assessmentliquidity analysisleverage analysisbalance sheet ratio analysisnegotiationprocess improvement
Soft skills
analytical skillsproblem-solvingdecision-makingcommunication skillsinfluencing stakeholdersorganizational skillsdetail-orientedteam-focusedownership mindsetcollaboration