
Risk & Collections Manager – MENA & Africa
Aleph Group, Inc
full-time
Posted on:
Location Type: Hybrid
Location: Cairo • Egypt
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Job Level
Tech Stack
About the role
- Evaluate client and business-purpose credit requests in line with global Credit Risk Policies and Guidelines for MENA & Africa.
- Analyze financial statements, credit reports, and other data to assess cash flow, liquidity, leverage, and balance sheet ratios.
- Identify and articulate credit risks, recommend limits, payment terms, or alternative solutions, and escalate complex cases to the Global Credit Committee.
- Assess geopolitical, macroeconomic, and jurisdictional risks impacting domestic and cross-border clients.
- Negotiate credit limits and terms with Sales and propose alternative structures when appropriate.
- Own portfolio management, ensuring exposures remain within approved risk appetite.
- Lead collections strategy, drive timely recovery, reduce aging, and manage escalations including account suspensions, repayment plans, and legal actions.
- Directly manage the CCR team: prioritize workloads, monitor performance, provide coaching, and ensure consistent policy application.
- Foster a high-performing, accountable, and collaborative team culture.
- Collaborate cross-functionally with Sales, Finance, Legal, Onboarding Hub, and external partners to ensure smooth credit and collections processes.
- Support process improvements, SAP/ERP implementations, and risk/collections optimization projects.
- Utilize SAP and Salesforce for credit approvals, collections tracking, and reporting.
- Participate in regional or global projects as assigned.
Requirements
- Bachelor’s or Master’s degree in Finance, Accounting, Economics, or Business Management.
- 1–6 years of experience in credit risk, collections, banking, or financial services; emerging markets experience is a plus.
- Proven experience in credit analysis, portfolio risk management, and collections oversight.
- Prior people management or team leadership experience preferred.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication skills with the ability to influence stakeholders at all levels.
- Ability to work in a high-volume, fast-paced environment while meeting quality and timing targets.
- Proficiency in Microsoft Excel, Word, and PowerPoint; SAP, Salesforce, or other ERP system experience is a strong advantage.
- Highly organized, detail-oriented, and team-focused with a strong ownership mindset.
Benefits
- We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
- Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
- Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
- We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
- Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
- At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
credit analysisportfolio risk managementcollections oversightfinancial statement analysiscash flow assessmentliquidity analysisleverage analysisbalance sheet ratio analysisnegotiationprocess improvement
Soft Skills
analytical skillsproblem-solvingdecision-makingcommunication skillsinfluencing stakeholdersorganizational skillsdetail-orientedteam-focusedownership mindsetcollaboration