Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
JobTailor Logo

See all jobs on JobTailor

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Aleph Alpha

IT Support Engineer

Aleph Alpha

IT Support Engineer managing Apple ecosystem and Google Workspace for over 300 employees. Involved in device management, user support, and IT compliance.

Posted 4/21/2026full-timeHeidelberg • 🇩🇪 GermanyMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
iOSJamfMacOSPython

About the role

Key responsibilities & impact
  • Own and manage the Kandji/IRU MDM platform, including device enrollment, app deployment, security policies, and compliance monitoring
  • Administer Google Workspace including user lifecycle management, security configurations, and data governance policies
  • Provide expert-level support for macOS and iOS devices, resolving complex technical issues
  • Design and implement zero-touch deployment workflows for new employee onboarding
  • Develop automation scripts to streamline repetitive IT tasks and improve efficiency
  • Create and maintain IT documentation, knowledge base articles, and self-service resources
  • Collaborate with Security and Infrastructure teams to ensure endpoint compliance and security standards

Requirements

What you’ll need
  • Several years of experience in IT support with focus on Apple device management
  • Proven hands-on experience with Kandji/IRU or similar MDM solutions (Jamf, Mosyle)
  • Expert knowledge of Google Workspace administration and security features
  • Deep understanding of macOS and iOS enterprise management
  • Experience with ITIL processes and ISMS frameworks
  • Experience with SSO/identity management solutions
  • Scripting skills (Python, Bash, or AppleScript) for automation
  • Excellent communication skills and customer-service orientation
  • Fluent in German and English
  • Google Workspace certification is a plus

Benefits

Comp & perks
  • 30 days of paid vacation
  • Access to a variety of fitness & wellness offerings via Wellhub
  • Mental health support through nilo.health
  • JobRad® Bike Lease
  • Substantially subsidized company pension plan for your future security
  • Subsidized Germany-wide transportation ticket
  • Budget for additional technical equipment
  • Flexible working hours for better work-life balance and hybrid working model
  • Virtual Stock Option Plan

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
KandjiIRU MDMGoogle Workspace administrationmacOS managementiOS managementscripting (Python)scripting (Bash)scripting (AppleScript)zero-touch deploymentITIL processes
Soft Skills
communication skillscustomer-service orientation
Certifications
Google Workspace certification