Application Support Engineer

Alegeus

Application Support Engineer diagnosing software and connectivity issues for fintech solutions at Alegeus. Collaborating with teams to enhance product service and documentation.

Posted 5/6/2026full-timeMaitland • Florida, Massachusetts, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $43,800 - $74,500 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Diagnose and resolve software application, data transfer, and connectivity issues
Multi-task customer cases, ensuring documentation of all case-related activities
Capture recurring technical issues for improvement
Collaborate seamlessly with cross-functional teams for technical issues

Requirements

What you’ll need

Experience with end user Technical Support for software applications
SQL experience
CSV/Fixed file format review experience
BS degree in a technical discipline or equivalent related experience

Benefits

Comp & perks

A flexible work environment
Competitive salaries, paid vacation, and holidays
Robust professional development programs
Comprehensive health, wellness, and financial packages

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLdata transfersoftware application troubleshootingCSV reviewfixed file format review

Soft Skills

multi-taskingdocumentationcollaborationproblem-solving

Certifications

BS degree in technical discipline