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Director of Product Management, Salesforce
Aledade, Inc.Director of Product Management leading Salesforce operational strategy and team collaboration for Aledade's client services. Driving field success enablement with a focus on software and CRM innovations for better health care.
About the role
Key responsibilities & impact- Partner with internal teams and operational leaders to design and build an infrastructure that will support day-to-day operations of the company as a means to meet client needs and drive customer value.
- Lead the Scrum Team - Field Success Enablement and related workstreams.
- Combine people, processes, and technology to strengthen Aledade's effectiveness as the company grows in size and complexity.
- Bridge the gap between business strategy and technical execution, ensuring our Salesforce ecosystem provides the operational backbone necessary for our front-office teams to deliver world-class service to our practices.
- Lead discovery and execution of functional solutions through a strong collaboration with internal teams.
- Balance competing needs of multiple teams and stakeholders while focusing on our broader mission to empower independent primary care providers with leading technologies and data-driven insights.
Requirements
What you’ll need- 12+ years of experience in product management or process innovation roles.
- 6+ years of related leadership experience.
- Deep experience with Salesforce (Admin or Consultant certification preferred).
- Proven track record of delivering CRM transformations in a field-facing, Customer Success, or Customer Service context.
Benefits
Comp & perks- Flexible work schedules and the ability to work remotely are available for many roles
- Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
- Robust time-off plan (21 days of PTO in your first year)
- Two paid volunteer days and 11 paid holidays
- 12 weeks paid parental leave for all new parents
- Six weeks paid sabbatical after six years of service
- Educational Assistant Program and Clinical Employee Reimbursement Program
- 401(k) with up to 4% match
- Stock options
- And much more!
ATS Keywords
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Hard Skills & Tools
product managementprocess innovationCRM transformationsSalesforce
Soft Skills
leadershipcollaborationcommunicationproblem-solvingstakeholder management
Certifications
Salesforce Admin certificationSalesforce Consultant certification