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About the role
Key responsibilities & impact- Ensure full planning and coordination of the Canadian leadership team's retreats, including agenda design, preparation of pre-read materials, and documentation of outcomes.
- Develop and maintain the annual retreat calendar, ensuring each retreat supports the division's strategic priorities.
- Attend all leadership team meetings to ensure continuity, context, and follow-up on initiatives.
- Work with the President and leadership team members to design sessions that promote decision-making and strategic alignment rather than mere status updates.
- Lead end-to-end planning and execution of the annual conference, from design through delivery.
- Oversee the vendor responsible for event management, coordinate contributions from various leadership team members, and ensure content production deadlines are met.
- Partner with the President to translate company strategy into tangible, mobilizing content for the organization.
- Develop and maintain the conference playbook, including timelines, stakeholders, content owners, chosen formats, and logistical details.
- Provide delivery support for the strategic customer engagement program by ensuring a regular cadence, effective preparation, and structured follow-up.
- Coordinate stakeholders, prepare meetings, and track outcomes for each roundtable cycle.
- Collaborate with regional leaders and the Canadian leadership team to ensure each meeting is well-organized and directly tied to the division's strategic priorities.
Requirements
What you’ll need- More than 5 years of progressive experience in project delivery or program management support, with a demonstrated increase in responsibility, scope, and complexity.
- Experience in a SaaS or technology-focused company, with a solid understanding of software development cycles and product-oriented organizations.
- Proven experience creating and implementing delivery programs or structures from scratch, not just managing existing frameworks.
- Excellent stakeholder management skills, with a proven ability to influence and establish credibility with senior leaders and C-suite members.
- Strong business acumen, with the ability to translate strategy into operational priorities and independently connect work across functions.
- High degree of autonomy and sound judgment in ambiguous environments, with the ability to turn high-level direction into structured execution plans without close supervision.
- Experience managing competing priorities across multiple executives, including the ability to sequence work and make trade-off decisions.
- Experience planning and delivering leadership forums, strategic retreats, or senior executive events with end-to-end delivery responsibility beyond mere logistics.
- Strong ownership mentality, taking full responsibility for outcomes and proactively taking initiative without being directed.
- University degree (Bachelor's) or equivalent professional experience.
Benefits
Comp & perks- Integrated mental health and wellness support
- Vacation — starting at 3 weeks
- Wellness days and an annual Day of Giving — an additional opportunity to do something for yourself or give back to the community
- Comprehensive medical and dental coverage
- Year-end company shutdown to allow you to rest and recharge
- LinkedIn Learning license for upskilling and development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Project DeliveryProgram ManagementStrategic PlanningEvent ManagementSaaS ExperienceSoftware Development Cycle UnderstandingDelivery Program ImplementationLeadership Forum PlanningOutcome DocumentationContent Production Management
Soft Skills
Stakeholder InfluenceBusiness AcumenAutonomyJudgment in Ambiguous EnvironmentsOwnership Mentality
Certifications
University Degree (Bachelor's)