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Senior Learning & Development Specialist
AlcumusSenior L&D Specialist developing and implementing talent development programs for Veriforce's US workforce. Collaborating with HR and business leaders to enhance learning and development.
Posted 5/28/2026full-timeBurlington • Massachusetts • 🇺🇸 United StatesSenior💰 $120,000 - $145,000 per yearWebsite
About the role
Key responsibilities & impact- Design and deliver a manager development curriculum — feedback, coaching, performance navigation — with supporting toolkits and just-in-time resources for high-stakes moments
- Diagnose capability gaps through data and stakeholder input; build targeted interventions that drive behavior change, not just awareness
- Identify and implement reinforcement strategies that sustain manager learning between formal programs
- Own the end-to-end new hire experience from offer acceptance through 90 days, in partnership with Recruiting, HRBPs, and department leads
- Build role-specific onboarding tracks and define success metrics — ramp time, early engagement, manager satisfaction — to continuously improve the program
- Partner with HR and business leaders to develop career frameworks and leveling guides that give employees clear, credible visibility into how they can grow
- Equip managers and employees with tools and conversations that make career planning proactive, not reactive
- Surface internal mobility and stretch opportunities in partnership with business leaders
- Partner with Talent Acquisition to design and deliver interviewer training — question frameworks, evaluation rubrics, debrief guides — that build genuine assessment skills and create consistent, structured hiring practices
- Support the design of practical candidate assessment components that surface real capability
- Manage the LMS and build reporting that tracks what matters most: participation, behavior change, business impact
- Apply modern instructional design and AI-assisted tools to build scalable content without sacrificing quality
- Partner with the L&D peers in UK and Canada on shared frameworks while tailoring for US needs
- Partner with HRBPs and People team to design and deliver targeted learning solutions in support of key initiatives and emerging business needs
Requirements
What you’ll need- 6+ years of experience in L&D, talent development, or organizational effectiveness, preferably in a SaaS or technology environment
- Strong instructional design background with the ability to build engaging, learner-centered experiences across modalities (in-person, virtual, asynchronous)
- Demonstrated experience designing and delivering manager development programs — not just facilitating off-the-shelf content
- Proven track record of building or significantly improving onboarding programs, with measurable outcomes
- Experience managing and reporting from an LMS platform
- Strong facilitation skills and executive presence; comfortable presenting to and influencing senior leaders
- Data-informed mindset — you define success before you start, measure consistently, and adjust based on evidence
- Nice to Have: Experience with Docebo or a comparable enterprise LMS
- Familiarity with AI-assisted learning tools and modern enablement technologies
- Experience with competency modeling or skills-based talent frameworks
- Exposure to global or cross-regional workforces and multi-divisional program design
- Coaching certification or formal facilitation training (e.g., ATD, ICF)
- Background supporting commercial or revenue-generating functions
Benefits
Comp & perks- 100% paid employee medical and dental insurance
- Monthly contributions to Health Savings Accounts
- A 401(k) match that is immediately fully vested
- Outstanding time off benefits
- Paid time off for volunteer activities
ATS Keywords
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Hard Skills & Tools
instructional designmanager development programsonboarding programsLMS managementdata-informed mindsetcompetency modelingskills-based talent frameworksAI-assisted learning toolsreporting and analyticsbehavior change strategies
Soft Skills
coachingfacilitationexecutive presenceinfluencing senior leadersstakeholder engagementcommunicationcollaborationproblem-solvingadaptabilityproactive career planning
Certifications
coaching certificationfacilitation trainingATD certificationICF certification