Chief of Staff

Alcumus

Chief of Staff supporting COO and CEO in executing strategic priorities for a global SaaS leader. Ensuring operational rigor and translating strategy into measurable outcomes in a hybrid role.

Posted 5/19/2026full-timeBurlington • Massachusetts • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Partner with the CEO and COO as a trusted strategic operator, driving execution on the company’s highest-priority initiatives.
Maximise executive leverage by structuring competing demands, prioritising enterprise impact, and ensuring leadership focus on what matters most.
Run the Executive Leadership Team (ELT) operating cadence, enabling faster decisions, stronger alignment, and disciplined follow-through.
Build and embed the company’s operating system, including planning cycles, performance reviews, and cross-functional execution rhythms.
Own OKR and performance governance to ensure clear priorities, measurable outcomes, and leadership accountability.
Translate enterprise data into clear performance narratives, surfacing value drivers, risks, and opportunities.
Lead CEO/COO-sponsored strategic initiatives and transformation programs with clear milestones, governance, and results.
Drive cross-functional alignment across Product, Engineering, Finance, Operations, and Go-to-Market teams to accelerate execution.
Prepare and support board-level and executive communications, ensuring clarity of strategy, performance, and decisions.
Operate as a proactive, resilient problem-solver who anticipates challenges, drives accountability, and delivers measurable business impact.

Requirements

What you’ll need

Proven experience leading cross-functional strategic initiatives in SaaS/technology environments.
Proven ability to translate ambiguity into structure, defining clear goals, plans, owners, metrics, and executive-ready updates.
Strong analytical and data-driven mindset, with expertise in KPI storytelling and using insights to drive decisions.
Exceptional executive communication and influence skills, able to align senior stakeholders and navigate complex, matrixed environments.
High judgment, discretion, and integrity, with experience handling sensitive information and complex organizational dynamics.
Resilient, results-oriented operator with a bias to action, capable of thriving in fast-moving, high-priority, high-impact environments.

Benefits

Comp & perks

Work with a global team! We have colleagues and customers across North America and overseas.
100% paid employee medical and dental insurance
Monthly contributions to Health Savings Accounts
A 401(k) match that is immediately fully vested
Outstanding time off benefits
Paid time off for volunteer activities
Remote work

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

OKR governanceKPI storytellingdata analysisperformance reviewscross-functional executionstrategic initiativestransformation programsperformance narrativesenterprise data analysismeasurable outcomes

Soft Skills

executive communicationinfluence skillsproblem-solvingresilienceresults-orientedhigh judgmentdiscretionintegrityorganizational dynamicsstakeholder alignment