Alcumus

Bilingual Compliance Specialist

Alcumus

full-time

Posted on:

Location Type: Hybrid

Location: Shawinigan • 🇨🇦 Canada

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Job Level

Mid-LevelSenior

About the role

  • Validate files according to client standards and criteria
  • Apply best validation practices and maintain accurate records
  • Collaborate with our Customer Success team to deliver outstanding results for our clients
  • Identify areas for improvement and contribute to the department's growth
  • Develop your skills and expertise in a dynamic, supportive environment

Requirements

  • High school diploma; post-secondary education is an asset
  • Excellent communication and organizational skills
  • Bilingual (French/English) required
  • Customer service and IT experience is an asset
  • Ability to work independently and as part of a team
Benefits
  • Alcumus has a hybrid work policy. We want you to be able to do your best. We focus on supporting our team so they can perform at their best. Here are some of the benefits we offer:
  • Health and personal well-being / Benefits
  • Integrated mental health and well-being support
  • Vacation — starting at 3 weeks
  • Wellness days and an annual giving day — an additional opportunity to take care of yourself or give back to the community
  • Comprehensive medical and dental coverage
  • Year-end company shutdown to allow you to rest and recharge
  • Future planning
  • LinkedIn Learning license for upskilling and development
  • Are you interested but don’t think you meet all the requirements?
  • Our recruitment team reviews every application based on the role and the company’s needs. We believe people have transferable and non-technical skills and want you to know we consider applicants who may not meet every criterion but still have the aptitude and capability. Our priority is to ensure candidates can succeed. We will make a final decision by determining whether we can provide the necessary support to upskill you or offer the development assistance needed for you to make the most of this opportunity with us.
  • Bring your whole self to work.
  • Alcumus is proud to be an equal opportunity employer. We are committed to ensuring no candidate is discriminated against because of sexual identity or expression, race, disability, ethnicity, sexual orientation, age, colour, region, belief, national origin or sex. We are dedicated to building a diverse team while continuing to create an inclusive environment where everyone feels safe and can be themselves.
  • What to expect if you apply:
  • A response to your application within 15 business days
  • An interview process that includes:
  • An initial discovery call with the recruiter
  • A first interview via Microsoft Teams
  • An additional interview (likely in person) with the stakeholders you will work closely with in the role
  • We want our recruitment process to enable you to do your best. If you would like us to provide adjustments, please let us know.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
communicationorganizationalcustomer serviceteamworkindependence
Certifications
high school diplomapost-secondary education