Surgical Equipment Sales, Ophthalmology

Alcon

Surgical Equipment Manager responsible for managing sales and customer relationships for Phaco and VitRet equipment in Western Australia. Contributing to surgical sales growth through insightful customer engagement and strong relationships.

Posted 5/26/2026full-timeRemote • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Help achieve sales growth by ensuring strong customer relationships, selling our Phaco equipment and VitRet equipment.
Partner closely with Account Managers throughout the demo & close process and run demos with support of Technical Service.
Provide end-to-end support for cataract and Vit-Ret customers in selected accounts.
Play an active role in demand generation and contract negotiations.
Derive insights from the current customer environment and transform this understanding into successful commercial execution.
Align with customers using a consultative sales approach to match Alcon products and services with customer & patient needs.
Initiate and drive local events that serve customer´s needs.
Liaise with expert roles for in-depth technical/clinical knowledge.

Requirements

What you’ll need

Tertiary qualifications in optometry, orthoptics, science or business.
3 years of experience in customer facing roles within surgical environment or other industries.
Deep knowledge of both the Phaco & VitRet portfolios.
Ability to actively hunt for new leads, especially competitive conversions.
Ability to articulate at a high level the benefit of AVS connectivity.
Ability to provide commercial solutions (EFAs, bundles, rentals).
Sales experience in medical devices &/or Pharma environment, ideally ophthalmology.
Consultative selling experience in B2B industries (ideally, high-end MedDevice).
Ability to collaborate effectively cross-functionally and in a matrix organization.
Excellent communication and negotiation skills, both technically and interpersonally.
Strong problem-solving skills, commercial and business and selling acumen.
General understanding of surgical techniques and anatomy, physiology, pathology, and optics.
Customer oriented mindset and strong customer relationship management.
Experience with CRM applications (such as Salesforce) to manage relationships, complete account and call planning is desired.

Benefits

Comp & perks

Join a global leader with a rich history of innovation and excellence in eye care.
Be part of a collaborative and supportive team culture that values diversity and inclusion.
Enjoy a competitive compensation package and opportunities for career advancement.
Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Phaco equipmentVitRet equipmentconsultative sellingcommercial solutionssales experience in medical devicessales experience in Pharmaunderstanding of surgical techniquesunderstanding of anatomyunderstanding of physiologyunderstanding of optics

Soft Skills

customer relationship managementcommunication skillsnegotiation skillsproblem-solving skillscollaboration skillscustomer oriented mindsetability to hunt for new leadsability to articulate benefitsability to provide insightsability to drive local events

Certifications

tertiary qualifications in optometrytertiary qualifications in orthopticstertiary qualifications in sciencetertiary qualifications in business