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Credit & Collections Specialist
AlcoaCredit & Collections Specialist managing international customer credit and collections at Alcoa. Collaborating with Sales, Finance, and Treasury to resolve payment issues and ensure strong cash flow.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Credit & Collections management, with a strong focus on customer relationship maintenance and analytical problem-solving. Proficient in financial reporting and data management, supporting credit decisions and process improvements.
Highest-signal resume keywords
Credit & Collections ManagementAccounts ReceivableAnalytical SkillsExcel ProficiencyFluent English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Credit Risk AnalysisInvoice CollectionPayment Dispute ResolutionCustomer Credit ReviewFinancial Reporting
Soft Skills
Customer-Focused MindsetStrong Communication SkillsStakeholder Influence
Tools & Technologies
ERP SystemsSAPOracle
Industry Keywords
International CustomersPayment PerformanceCredit ExposureProcess ImprovementsCustomer Master Data
Tech Stack
Tools & technologiesERPOracle
About the role
Key responsibilities & impact- Manage a portfolio of international customers and monitor payment performance
- Collect overdue invoices while maintaining positive customer relationships
- Investigate and resolve payment disputes and reconciliation issues
- Review of customer credit exposure and support credit‑related decisions
- Coordinate credit holds and order release approvals
- Prepare reports on collections performance and customer exposure
- Support audits and maintain accurate customer master data
- Partner with cross‑functional teams and contribute to process improvements
Requirements
What you’ll need- Bachelor’s degree in finance, Accounting, Economics, or Business Administration
- Minimum 2 years’ experience in Credit & Collections, Accounts Receivable, or Credit Risk
- Strong analytical skills and proficiency in Excel and ERP systems (SAP, Oracle, etc.)
- Fluent English; an additional European language is highly desirable
- Customer‑focused mindset, strong communication skills, and the ability to influence stakeholders
Benefits
Comp & perks- Competitive compensation and benefits
- Flexible and hybrid working options
- Exposure to international customers and global business operations
- Professional development and career growth opportunities
- An inclusive workplace supported by employee inclusion groups