Delivery Director

Alchemy Technology Services

Delivery Director overseeing a portfolio of insurance transformation programmes at Alchemy. Leading delivery excellence and building trusted client relationships for strategic success.

Posted 6/15/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

Guidewire

About the role

Key responsibilities & impact

Lead and oversee a portfolio of client engagements, ensuring successful delivery against agreed scope, timelines, budgets, and quality standards
Provide executive-level leadership and governance across complex transformation programmes and strategic client accounts
Act as the senior escalation point for delivery, operational, commercial, and client issues, ensuring effective resolution and risk mitigation
Build trusted relationships with client executives and senior stakeholders, becoming a recognised advisor and delivery partner
Drive delivery excellence through effective governance, reporting, forecasting, resource management, and performance monitoring
Partner with commercial and sales teams to support bids, proposals, mobilisation activities, and account growth opportunities
Monitor portfolio financial performance, including revenue, margin, utilisation, forecasting, and commercial outcomes
Support the successful mobilisation of new client engagements and transformation programmes
Ensure effective collaboration across consulting, business analysis, technical analysis, quality assurance, PMO, and delivery functions
Identify opportunities to improve delivery capability, operational efficiency, and client value across the organisation
Contribute to the development of delivery standards, methodologies, and best practices
Support the development, mentoring, and growth of delivery leaders and consulting talent across the business
Contribute to Alchemy’s strategic growth objectives as part of the senior leadership community

Requirements

What you’ll need

Significant experience delivering Guidewire implementation or transformation programmes within the insurance industry
Strong commercial acumen with experience managing revenue, margin, forecasting, and delivery performance, specifically with fixed-price and outcome-based programme experience
Experience of negotiating and managing complex contractual engagements with clients
Proven track record of managing multiple concurrent client engagements and delivery portfolios
Experience leading geographically distributed or global delivery teams
Strong understanding of programme delivery, governance, risk management, resource planning, and change management
Ability to operate strategically while maintaining oversight of delivery execution
Strong leadership presence with the ability to drive accountability, collaboration, and high performance

Benefits

Comp & perks

Structured career progression model
Exceptional training programmes
Industry-recognised certifications
Exposure to innovative technologies
Technology-driven methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Guidewire implementationtransformation programmesrevenue managementmargin managementforecastingdelivery performancecontract negotiationprogramme deliveryrisk managementresource planning

Soft Skills

leadershipcollaborationaccountabilityhigh performancestrategic thinkingclient relationship managementproblem resolutionmentoringcommunicationoperational efficiency