Senior Manager, Training & Development – Clinical Research

Alcanza Clinical Research

Senior Manager responsible for designing and implementing clinical research training programs at Alcanza. Coordinating with various teams to enhance training efficiency and adherence to regulations.

Posted 7/6/2026full-timeRemote • Florida • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

Google Cloud Platform

About the role

Key responsibilities & impact

Partner with VP, Strategic Operations to align training with enterprise priorities and KPIs, translating strategic goals into scalable training programs
Support workforce planning, capability building, and operational standardization
Develop and execute a network-wide training strategy and program development
Create standardized onboarding and role-based training for site staff (CRCs, investigators, site managers, etc.). Design curricula for:
GCP, ICH guidelines, and compliance
Protocol execution and study conduct
Source documentation (ALCOA+)
Regulatory documentation and inspection readiness
E/SAE reporting and patient safety
Partner with Site Operations to identify performance gaps and deploy targeted training
Improve site KPIs (enrollment, retention, protocol adherence, data quality)
Drive consistency and reduce variability across sites
Ensure training meets FDA, ICH-GCP, and sponsor requirements
Maintain inspection-ready training documentation
Support audits, inspections, and CAPA implementation
Manage and optimize LMS for training compliance and tracking
Implement scalable learning solutions (e-learning, virtual, microlearning)
Support adoption of clinical technologies (CTMS, EDC, eReg) through training
Lead and develop training personnel or site-based trainers
Influence site leaders to adopt standardized training practices
Promote a culture of continuous learning and quality
Establish and track training KPIs (compliance, time-to-productivity, audit outcomes)
Analyze data to improve training effectiveness and operational impact
Provide regular reporting to VP, Strategic Operations
Lead training for new SOPs, systems, and process changes
Support growth, scalability, and decentralized trial models
Drive adoption of standardized practices across a distributed network
Routinely assess study-specific process and training compliance and identifies emerging risks.
May develop and support execution of corrective action plans at site and study level.
Oversee people management activities including interviewing and selection, performance appraisals, job description preparation, employee counseling, and career coaching. Oversee payroll timecards, absence tracking/approvals, onboarding, and team training per operational needs.
Participate, lead and/or present in management, training, department, site, and other meetings.
Maintain strict confidentiality of employee, participant, customer, executive, board, business, and company information at all times, using sound judgment when handling sensitive or time-sensitive matters.
Perform other duties, responsibilities, and special assignments as requested or assigned in support of business needs.

Requirements

What you’ll need

A Bachelor’s degree AND 8+ years of clinical research experience AND 3+ years of training and workforce development experience, OR an equivalent combination of education and experience, is required.
2+ years of management experience is required.
Must have thorough knowledge of GCP, FDA regulations, and site operations.
Certification in clinical research and/or training such as ACRP (CCRC/CCRA), SOCRA (CCRP), CPTD, or similar certification, is highly preferred.
Experience in multi-site clinical research network or SMO is preferred.
Experience with audits/inspections and site technologies is also preferred.
Proficiency with Microsoft applications (Word, Excel, Outlook, Teams, Sharepoint, and PowerPoint), email, web applications, and the ability to type proficiently (45+ wpm).
Must possess strong organizational, time management and problem-solving skills.
Well-developed written and verbal communication skills.
Well-developed interpersonal and listening skills and the ability to work well independently as well as with co-workers, employees, managers, business leaders, and external customers.
Strong facilitation skills with prior experience presenting content to all levels of the organization.
Strong project management, analytical, and critical thinking skills.
Ability to effectively handle multiple tasks and adapt to changes in workloads and priorities.
Must be professional, respectful of others, self-motivated, and have a strong work ethic.
Must possess a high degree of integrity and dependability.
Ability to work under minimal supervision, identify problems and implement solutions.
Ability to handle highly sensitive information in a confidential and professional manner, and in compliance with HIPAA guidelines.

Benefits

Comp & perks

- Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire.
- Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Training Strategy DevelopmentOnboarding Curriculum DesignRegulatory DocumentationData AnalysisProject Management

Soft Skills

Organizational SkillsProblem-Solving SkillsCommunication SkillsInterpersonal SkillsFacilitation Skills

Certifications

ACRP (CCRC/CCRA)SOCRA (CCRP)CPTD