Account Manager

• Serve as the primary point of contact for assigned enterprise accounts, ensuring consistent engagement at executive, operational, and technical levels.
• Develop and execute strategic account plans to expand revenue, strengthen relationships, and position Albireo Energy as a preferred partner.
• Facilitate quarterly business reviews (QBRs) to align goals, review performance, and identify new opportunities.
• Maintain deep understanding of customer business drivers, technical requirements, and strategic priorities in mission critical environments.
• Identify opportunities for expansion within existing accounts, including system upgrades, expansions, and new site deployments.
• Collaborate with estimators, engineers, and business development to design EPMS and BAS solutions tailored to each customer’s operational and compliance needs.
• Lead pursuit strategies for major opportunities, leveraging competitive intelligence and Albireo Energy’s full portfolio.
• Ensure opportunity management best practices in CRM, including stage progression, forecasting, and win/loss analysis.
• Partner with operations and project teams to ensure successful project execution, meeting performance, schedule, and budget targets.
• Monitor system performance and service contract compliance to ensure customer satisfaction and retention.
• Proactively address issues, risks, or escalations to maintain trust and long-term engagement.
• Stay current with trends, standards, and emerging technologies in Data Center controls, EPMS, and BAS.
• Represent Albireo Energy at industry events, trade shows, and customer-facing forums.
• Provide feedback to product and service teams on evolving customer needs and competitive dynamics.

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