Analyst I – Clinical Drug Services

Alberta Blue Cross

Special Authorization Analyst I at Alberta Blue Cross providing exceptional service in Clinical Drug Services. Responsible for patient coverage research and special authorization requests processing.

Posted 7/29/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient coverage research and special authorization processes, with strong attention to detail and proficiency in Microsoft Office tools. Capable of effective communication and collaboration in a team-oriented environment while managing time efficiently.

Highest-signal resume keywords

Patient Coverage ResearchSpecial Authorization ProcessingMicrosoft Office ProficiencyStrong Analytical SkillsExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Document IndexingClaims AdjudicationMedical Terminology FamiliarityData EntryProofreading

Soft Skills

Organizational SkillsCustomer OrientationTeam PlayerAttention to DetailTime Management

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft AccessSharePointMicrosoft Teams

Certifications & Qualifications

Medical Office Administration CertificatePharmacy Technician Diploma

Industry Keywords

Healthcare AdministrationAuthorization RequestsElectronic WorkflowClaims ProcessingPatient Care

About the role

Key responsibilities & impact

Research applicable patient coverage
Indexes documents into an electronic workflow and storage system
Assesses and renders decisions on select special authorization requests according to established guidelines based on drug(s) requested and medical condition(s)
Determines and interprets appropriate system entry and correspondence required
Enters information on Alberta Blue Cross computer systems regarding requests for special authorization in order to enable appropriate claims adjudication
Prepares and proofreads correspondence related to Special Authorization
Handles telephone inquiries from internal and external customers
Assists with other duties and projects as required

Requirements

What you’ll need

Post secondary education in a health or related administrative program (i.e. Medical Office Administration certificate or diploma, Pharmacy Technician) or directly related experience
Excellent written and verbal communication skills
Strong organizational skills
Must be accurate and pay close attention to detail
Computer proficiency, particularly with Microsoft Office (i.e. Word, Excel, and preferably Access and SharePoint/Teams)
Must be customer oriented and a strong team player
Strong analytical and decision making skills
Demonstrated ability to manage time effectively and work with minimum supervision in a team environment
Familiarity with medical terminology would be an asset

Benefits

Comp & perks

Opportunities for career growth
Work-life balance
Inclusive employer that values diversity