Eligibility Services Administrator – Group Member Administration

Alberta Blue Cross

Eligibility Services Administrator overseeing group member administration processes and providing superior customer experience for Alberta Blue Cross. Collaborating with stakeholders and enhancing existing administrative processes.

Posted 5/2/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage enrolments in accordance with established procedures and Group Member Administration standards
Provide superior customer experience to both internal and external clients
Research and compile information from various sources to resolve inquiries and enrolment discrepancies
Collaborate with other group administrators in their absence
Research and reconcile Group Statement of Accounts
Identify enhancements to existing processes

Requirements

What you’ll need

Proven experience working with various internal and external stakeholders
Able to multi-task under tight time frames
Demonstrated ability to work with minimal supervision
Excellent relational skills coupled with strong skills in verbal and written communication
Proficiency within Microsoft Office (Excel, Word)
Experience or knowledge of the insurance industry an asset

Benefits

Comp & perks

Health coverage
Career growth opportunities
Healthy work-life balance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Microsoft OfficeExcelWord

Soft Skills

customer experiencemulti-taskingminimal supervisionrelational skillsverbal communicationwritten communication