Team Manager, Group & Advisor Specialist – Group Sales
Alberta Blue Cross
full-time
Posted on:
Location Type: Hybrid
Location: Alberta • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead, coach, and mentor a team of Client Care Specialists
- Set clear performance targets and monitor results
- Foster a culture of accountability and continuous improvement
- Design and deliver training for team skills enhancement
- Champion a client-first mindset and ensure personalized service
- Collaborate with internal teams to align service delivery
Requirements
- 5+ years of experience in a client service, sales support, or advisor-focused environment
- 2+ years of leadership or team management experience
- Proven ability to coach and develop high-performing teams
- Strong understanding of group benefits and advisor channels
- Excellent communication and interpersonal skills
- Experience managing performance metrics and operational workflows
Benefits
- Health coverage for over 1.8 million members
- Opportunities for career growth
- Healthy work-life balance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
leadershipcoachingmentoringcommunicationinterpersonal skillsperformance managementteam managementclient-first mindsetaccountabilitycontinuous improvement