Account Manager

Alarm Detection Systems

Account Manager managing customer accounts for Alarm Detection Systems, focusing on relationship building and account growth. Collaborating with sales teams and providing exceptional customer service in the security sector.

Posted 7/20/2026full-timeChicago Heights • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $48,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong account management and customer service skills, with a focus on building relationships and identifying growth opportunities. Proficient in maintaining customer records and collaborating with cross-functional teams to enhance customer satisfaction.

Highest-signal resume keywords

Account ManagementSales ExperienceCustomer ServiceBusiness DevelopmentBilingual Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Relationship Management (CRM)Sales ExpertiseProduct KnowledgeProactive OutreachAccount Growth Strategies

Soft Skills

Relationship BuildingCommunication SkillsProblem-SolvingCollaborationCustomer Satisfaction Focus

Certifications & Qualifications

Bachelor's Degree in BusinessBachelor's Degree in MarketingBachelor's Degree in Sales

Industry Keywords

Security IndustryAlarm IndustryTechnology IndustryCustomer ExperienceSales Opportunities

About the role

Key responsibilities & impact

Manage and grow an assigned portfolio of customer accounts.
Build strong relationships with customers and key decision-makers.
Identify opportunities for upgrades, expanded services, referrals, and account growth.
Support and collaborate with Outside Sales Representatives to develop and advance sales opportunities.
Conduct proactive outreach through phone, virtual, and in-person interactions.
Address customer concerns and recommend solutions that strengthen customer satisfaction and retention.
Maintain accurate customer records and activity within our CRM system.
Partner with Sales, Operations, Installation, and Customer Service teams to deliver an exceptional customer experience.
Travel within your assigned territory to meet with customers and prospects.
Develop the skills, product knowledge, and sales expertise needed to advance into an Outside Sales Representative role.

Requirements

What you’ll need

Account management, sales, customer service, or business development experience.
Bachelor's degree in Business, Marketing, Sales, or a related field.
Experience in the security, alarm, technology, or related industries.
Bilingual skills are a plus.

Benefits

Comp & perks

Paid Time Off (PTO)
Paid Holidays
Flexible Work-from-Home Opportunities
Company-Provided Laptop and Cell Phone
401(k) with Employer Match
Tuition Reimbursement
Professional Development and Training Opportunities
Paid Parental Leave
Mileage Reimbursement
Employee, Friends, and Family Discounts
Company-Sponsored Events and Team Activities
Medical, Dental, and Vision Insurance
Life Insurance
Employer-Paid Short-Term Disability
Employee Assistance Program (EAP)