Account Manager

Alarm Detection Systems

Account Manager responsible for managing customer accounts at Alarm Detection Systems. Building relationships, supporting account growth, and collaborating with sales teams.

Posted 6/11/2026full-timeYorkville • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $48,000 per yearWebsite

About the role

Key responsibilities & impact

Manage and grow an assigned portfolio of customer accounts
Build strong relationships with customers and key decision-makers
Identify opportunities for upgrades, expanded services, referrals, and account growth
Support and collaborate with Outside Sales Representatives to develop and advance sales opportunities
Conduct proactive outreach through phone, virtual, and in-person interactions
Address customer concerns and recommend solutions that strengthen customer satisfaction and retention
Maintain accurate customer records and activity within our CRM system
Partner with Sales, Operations, Installation, and Customer Service teams to deliver an exceptional customer experience
Travel within your assigned territory to meet with customers and prospects
Develop the skills, product knowledge, and sales expertise needed to advance into an Outside Sales Representative role

Requirements

What you’ll need

Account management, sales, customer service, or business development experience
Bachelor's degree in Business, Marketing, Sales, or a related field
Experience in the security, alarm, technology, or related industries
Bilingual skills are a plus

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
Life Insurance
401(k) with Employer Match
Paid Time Off
Paid Holidays
Paid Parental Leave
Employer-Paid Short-Term Disability
Tuition Reimbursement
Flexible Work-from-Home Opportunities
Mileage Reimbursement
Employee Assistance Program (EAP)
Employee, Friends, and Family Discounts
Professional Development and Training Programs
Company-Sponsored Events
A collaborative, growth-focused culture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementsalescustomer servicebusiness developmentCRM

Soft Skills

relationship buildingcommunicationproblem-solvingcustomer satisfactioncollaboration

Certifications

Bachelor's degree