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Alan

Fullstack Software Engineer – Care Expert Copilot

Alan

Fullstack Software Engineer creating scalable products for AI-enhanced customer service in healthcare. Join a team revolutionizing access to care and insurance experience.

Posted 7/6/2026full-time🇫🇷 FranceMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in building scalable software systems with full-stack experience, focusing on creating elegant solutions for complex problems. Possesses a strong understanding of healthcare technology and the importance of access to care.

Highest-signal resume keywords
5+ Years Building Scalable Software SystemsFull-Stack ExperienceComplex Problem SolvingHealthcare Technology KnowledgeCustomer Service Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Software DevelopmentBackend DevelopmentFrontend DevelopmentSystem ArchitectureAPI Development
Soft Skills
Growth MindsetHumilityProblem-Solving
Tools & Technologies
AI AgentsCustomer Service ToolsCockpit Development
Industry Keywords
Healthcare TechnologyInsurance AccessCustomer Experience

About the role

Key responsibilities & impact
  • You would join the “Support Area”, in charge of building smart products offering the most delightful and scalable Customer Service to 1M+ members.
  • We have developed a team of AI agents that brings immediate and personalized answers to about 50% of member's questions.
  • And when it is not enough, we seamlessly transfer the question to our care experts team. We build the cockpit for that handoff and the tooling for the humans who take over. It lets a care expert steer, correct, and supercharge the AI: routing requests, surfacing the right context at the right moment and drafting replies.

Requirements

What you’ll need
  • 5+ years building scalable software systems
  • Full-stack experience (backend and frontend)
  • You love turning complex problems into elegant solutions
  • You care about the "why" behind what you build, not just the "how"
  • Humble and still willing to grow (no matter your seniority)
  • Healthcare technology excites you
  • You understand that insurance isn't just about money - it's about access to care

Benefits

Comp & perks
  • A strong culture: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
  • Perks & Benefits: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.