Fullstack Software Engineer – Care Expert Copilot

Alan

Fullstack Software Engineer creating scalable products for AI-enhanced customer service in healthcare. Join a team revolutionizing access to care and insurance experience.

Posted 7/6/2026full-time🇫🇷 FranceMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

You would join the “Support Area”, in charge of building smart products offering the most delightful and scalable Customer Service to 1M+ members.
We have developed a team of AI agents that brings immediate and personalized answers to about 50% of member's questions.
And when it is not enough, we seamlessly transfer the question to our care experts team. We build the cockpit for that handoff and the tooling for the humans who take over. It lets a care expert steer, correct, and supercharge the AI: routing requests, surfacing the right context at the right moment and drafting replies.

Requirements

What you’ll need

5+ years building scalable software systems
Full-stack experience (backend and frontend)
You love turning complex problems into elegant solutions
You care about the "why" behind what you build, not just the "how"
Humble and still willing to grow (no matter your seniority)
Healthcare technology excites you
You understand that insurance isn't just about money - it's about access to care

Benefits

Comp & perks

A strong culture: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Perks & Benefits: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.

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Hard Skills & Tools

Software DevelopmentBackend DevelopmentFrontend DevelopmentSystem ArchitectureAPI Development

Soft Skills

Growth MindsetHumilityProblem-Solving