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About the role
Key responsibilities & impact- Master our platform and support Sales team by enabling them with insights, expertise and the relevant tools;
- Listen and understand prospects’ needs and work internally on how Alan can address them best;
- Build a thorough understanding of the prospect and assess the level of functional alignment with our offering and capabilities;
- Participate to RFP submissions and build Alan’s response in collaboration with Sales, Insurance and Product experts;
- Join the customer acquisition journey to evangelize our services and products;
- Act as voice of the customer feeding Alan’s platform roadmap;
- Prepare handover for delightful customers’ onboardings;
- Eventually coordinate the most complex customer onboardings leveraging your unique knowledge of the customer’s requirements and specificities.
Requirements
What you’ll need- You have at least 5+ years of experience working in a SaaS environment;
- You are highly experienced in end-to-end procurement projects (buyer or supplier side) with involvement in RFI’s, RFQ’s and RFP’s;
- You have a talent for quickly getting to the root cause of customers concern through active listening and requirements elicitation;
- You are assertive and know how to handle objections in a complex environment;
- You master the art of pitching a product with transparency and without overselling its capabilities;
- You have the ability to break down complex issues and identify product gaps to define the best product solutions;
- You thrive at high level stakeholders’ management;
- You excel at prioritizing tasks while living up to commitments;
- You love teamwork and are always eager to learn and grow;
- You are fluent in both French and English;
Benefits
Comp & perks- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SaaSend-to-end procurementRFIRFQRFPrequirements elicitationproduct pitchingstakeholder managementtask prioritization
Soft Skills
active listeningassertivenessobjection handlingproblem-solvingteamworkadaptabilitycommunicationcustomer advocacylearning orientation
