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About the role
Key responsibilities & impact- Master our platform and support Sales team by enabling them with insights, expertise and the relevant tools;
- Listen and understand prospects’ needs and work internally on how Alan can address them best;
- Build a thorough understanding of the prospect and assess the level of functional alignment with our offering and capabilities;
- Participate to RFP submissions and build Alan’s response in collaboration with Sales, Insurance and Product experts;
- Join the customer acquisition journey to evangelize our services and products;
- Act as voice of the customer feeding Alan’s platform roadmap;
- Prepare handover for delightful customers’ onboardings;
- Participate to and eventually coordinate the most complex customer onboardings;
- Work in close collaboration with your peers in France to ensure good practice sharing and build a global playbook.
Requirements
What you’ll need- You have at least 4+ years of experience working in a SaaS environment;
- Fluent written and verbal communication skills in English
- Fluent written and verbal communication skills in Dutch OR French
- You are experienced in end-to-end procurement projects (buyer or supplier side) with involvement in RFI’s, RFQ’s and RFP’s;
- You master the art of pitching a product with transparency and without overselling its capabilities ;
- You quickly get to the root cause of customers concern through active listening and requirements elicitation;
- You are assertive and know how to handle objections in a complex environment;
- You have the ability to break down complex issues and identify product gaps to define the best product solutions;
- You are great at sharing the right insights and context to influence the product we build;
- You thrive at high level stakeholders’ management;
- You excel at prioritizing tasks while living up to commitments;
- You love teamwork and are always eager to learn and grow.
Benefits
Comp & perks- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our HQ in Brussels, sponsored co-working hubs in Ghent or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country* (permanent contracts only)*.
- Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners)
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential.
- Parental leave. Extended parental leave for all new parents.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SaaSend-to-end procurement projectsRFIRFQRFPrequirements elicitationproduct pitchingstakeholder managementproduct solutions
Soft Skills
active listeningassertivenessobjection handlingproblem-solvinginfluencingtask prioritizationteamworkeagerness to learncommunication