Alan

Fullstack Software Engineer – Support Area

Alan

full-time

Posted on:

Location Type: Hybrid

Location: France

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About the role

  • Join the “Support Area” to build smart products offering delightful and scalable Customer Service to 1M+ members.
  • Implement new conversational experiences, collaborating across engineering, data, and insurance.
  • Scale systems and products from supporting 1M+ members to 10M+.
  • Influence system architecture and code quality.
  • Mentor engineers and contribute to product & engineering culture.

Requirements

  • 3+ years of experience as Product engineer
  • Strong background in software engineering, systems architecture, with a spike in back-end engineering.
  • Experience with traditional ML, or LLMs, or voice AI systems is a big plus
  • Product-minded: you want your solutions to be used, impactful and member-centric
  • Self-directed and pragmatic
  • Humble and still willing to grow (no matter your seniority!)
  • Collaborative, enthusiastic about teamwork, learning, and teaching
  • Fluent in English (no need to speak French!)
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
software engineeringsystems architectureback-end engineeringmachine learninglarge language modelsvoice AI systems
Soft Skills
product-mindedself-directedpragmatichumblecollaborativeenthusiasticteamworklearningteaching