Alamo Drafthouse Cinema

People Operations

• Supports Venue and Support Center by engaging and partnering with all complex Teammate Relation issues, investigations, inquiries, concerns/questions, and provides guidance when appropriate
• Provides day-to-day performance management guidance and support - coaching & counseling, performance improvement plans, disciplinary actions, and career development, as well as exits
• Maintains in-depth knowledge of multi-state legal requirements related to the day-to-day management of teammates, reducing legal risks and ensuring regulatory compliance
• Acts with urgency to ensure compliance with Title VII and ADA protections, maintaining in-depth knowledge of both, in proportion to the associated risk
• Partners with the legal counsel as needed/required
• Is familiar with the EEOC process and evaluating business risks
• Has a deep understanding of the interactive process under the ADA
• Working knowledge of FLSA and tipped and or variable-hour workforce

Senior People Business Partner – Seasonal

Administration

• Provide administrative support for the Repertory, Alternative, and Events team.
• Work with the Film and Group Sales teams to determine which films need to be booked for each theater, then book these films with distributors and studios.
• Confirm bookings to ensure that each film has been booked at the correct terms, screening format, and venue.
• Confirm local one-off bookings for franchise markets.
• Provide comprehensive communication to ensure that all stakeholders are aware of the status of each booking.
• Monitor the film's delivery to ensure it arrives on time at the theater and resolve any issues that may arise along the way.
• Franchise communications, including opt-ins for non-first-run programming packages, including on-sale timing and readiness for those packages.
• Become an expert in the technology systems and processes we use to book films and keep those systems up to date with the latest information about each booking.

Repertory and Alternative Booking Administrator

Accountant

• Review & posting of daily and weekly POS sales in NetSuite for all theaters
• Ownership of weekly credit card reconciliations for all theaters
• Assist with manual logging of Private Event Sales every week for all theaters
• Provide support with filing monthly & quarterly sales tax returns
• Assist with the preparation and sending of monthly sales reporting to landlords
• Assist with the preparation of monthly rent payments to landlords
• Support timely month-end close process for all theaters, including but not limited to: record guest counts, record adjusting and reclassification journal entries, ensure all POS sales are recorded, and that no discrepancies exist between NetSuite and sales reports, reconciliations, expense accruals, review P&L, and look for any expenses mis-coded
• Perform monthly and quarterly balance sheet reconciliations
• Assist with internal inquiries from other departments or theaters, as well as external requests
• Participate in cross-functional or process enhancement projects
• Support Senior Accountants with reconciliations and financial projects as needed
• Assist with one-off projects assigned

Staff Accountant

Operations

• Uphold standards of behavior as defined by the company's Core Values, Code of Conduct, and Operational Guidelines - ensuring policies and procedures are an organic part of our day-to-day Operations
• Be present, in the business at designated region venues at or more than 75% of your time
• Communicate regularly and clearly with the General Manager team to set a strong foundation for all Operational success
• Spend quality 1:1 time with the General Manager and venue management team, developing, coaching, and nurturing their development as leaders of the brand
• Participates in building annual sales budgets and achieves targets by executing the Support Center provided initiatives and local, on-the-ground operational tactics
• Drives profitability by teaching and coaching the management team on controllable areas of the P&L on a daily, weekly, and monthly basis
• Maintains world-class facilities, cleanliness, and repair of venues through Operations Excellence
• Reviews in partnership with the Facilities team
• Conducts quarterly Operational Excellence Reviews - identifying wins to celebrate and opportunities to improve - and puts findings into actionable plans
• Manages manager and hourly teammate retention by maintaining high visibility in the venues, connecting directly with the teams, and actively soliciting feedback on how we can continue to offer them the best teammate experience
• Utilizes guest satisfaction and employee experience metrics to identify trends, celebrate wins, and coach where opportunities may exist
• Maintains food and beverage quality through venue visits - works with kitchen teams to ensure all recipes are created to specifications
• Participates in Support Center initiatives, educating Support Center teammates on Operations’ perspective and challenges, and serves as the link back to Operations
• Lead new venue openings within the region, ensuring the venue is opened on time and within budget in partnership with Support Center functions
• Participates in quarterly business reviews to share overall region performance, focused on continuous improvement
• Actively works with GMs and management teams to identify and resolve operational points of friction
• Full understanding of a venue’s round expectations and engages with the Talent Acquisition team to support hiring if understaffed
• Works with GM to quickly address escalated issues and remove roadblocks.
• Advocates for managers with the Support Center when necessary
• Closes the loop on issues and responds timely to venue requests
• Has a full understanding of open high-risk HR concerns and escalates any concerns with liability immediately

Senior People Business Partner – Seasonal

Repertory and Alternative Booking Administrator

Staff Accountant

Director, Operations