Alabama Credit Union

Systems Engineer

• Perform administration of Windows Server, database Server, and Linux systems across enterprise environments.
• Administer and support core infrastructure components including DNS, SAN, VMware, Active Directory, Microsoft Exchange/Office 365, and security tools.
• Manage and maintain security patching, configuration monitoring, system performance, backup and recovery, disaster recovery, and incident response protocols.
• Administer datacenter infrastructure technologies such as virtualization, enterprise storage, backup solutions, and zero trust network architectures.
• Utilize ITIL-based frameworks for incident, asset, and change management.
• Ensure the reliability, security, and availability of all systems, servers, and network infrastructure.
• Monitor, diagnose, and resolve complex system issues using logical analysis and creative problem-solving techniques.
• Develop and implement strategies to enhance system performance, increase operational efficiency, and reduce downtime.
• Create and maintain technical documentation, network diagrams, and process flowcharts to support team operations and ensure adherence to best practices.
• Track and report on system performance metrics, providing actionable insights and clear statistics to IT leadership.
• Collaborate with internal IT teams, business stakeholders, and external vendors to align infrastructure capabilities with organizational goals.
• Participate in an on-call rotation and provide emergency support during critical incidents or scheduled maintenance windows.