Refund Analyst
Akumin®
full-time
Posted on:
Location Type: Remote
Location: North Carolina • Pennsylvania • United States
Visit company websiteExplore more
Job Level
About the role
- Research credit balances across patient and payer accounts to determine refund eligibility
- Pull and review Explanation of Benefits (EOBs) to validate overpayments and support refund documentation
- Prepare and submit check request forms for management approval prior to refund issuance
- Collaborate with billing and collections teams to resolve account discrepancies and ensure accurate adjustments
- Maintain detailed records of refund activity and ensure compliance with payer guidelines and internal audit standards
- Monitor aging reports and escalate unresolved credit balances as needed
- Respond to internal inquiries regarding refund status and documentation
- Assist with audits and reporting related to refund activity
- Other duties as assigned
Requirements
- High School Diploma or equivalent required
- Minimum 1 year of experience in medical billing, collections, or refund processing
- Experience in radiology or imaging services preferred
- Familiarity with EOB interpretation, payer contracts, and refund workflows
- Proficiency in using multiple computer systems and screens simultaneously
- Strong attention to detail and organizational skills
- Effective verbal and written communication skills
- Ability to work independently and collaboratively across departments
- Experience with Intergy or similar collection systems preferred
Benefits
- Exceptional career opportunities in outpatient care
- Access to cutting-edge technologies
- Supportive work environment driven by trust and collaboration
- Commitment to personal and professional growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical billingcollectionsrefund processingEOB interpretationpayer contractsrefund workflowsattention to detailorganizational skillsauditingreporting
Soft Skills
effective communicationindependent workcollaboration
Certifications
High School Diploma