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Tech Stack
Tools & technologiesAWSFluxKubernetes
About the role
Key responsibilities & impact- Own the day-to-day operational rhythm of our engineering organization
- Make sure the machine runs — cycles are planned and tracked, nothing gets dropped, engineers are unblocked, and bugs and customer issues get the right attention at the right time
- Be the person who knows the status of everything and follows up when things go quiet
- Ensure the team is moving without micromanaging
- Build trust and demonstrate range, with the opportunity to take on broader operational ownership across hiring, compliance support, infrastructure, and more
- Plan and track development cycles end-to-end — nothing should be unclear or invisible
- Run cycle kickoffs and retros; make sure each cycle ends with clear outcomes and the next one starts cleanly
- Maintain GitHub project boards, issues, and milestones — keep them current, tidy, and useful
- Flag blockers and capacity issues early, before they become misses
- Own the inbound queue: bugs, customer requests, and ensure tasks are triaged, assigned, and moving
- Work with the Head of Engineering to balance incoming requests against cycle commitments
- Ensure nothing urgent sits unaddressed and nothing routine gets forgotten
- Follow up with engineers proactively; close open loops before they become problems
- Maintain a clear picture of what's in flight, what's blocked, and what's at risk
- Run regular 1:1s with engineers; know how each person is doing technically and professionally
- Provide coaching and mentorship; help engineers grow and do their best work
- Support the hiring process: phone screens, interviews, and offer coordination
- Onboard new engineers with clear 30-60-90 plans and structured ramp support
- Handle difficult conversations with professionalism and care
Requirements
What you’ll need- 8+ years in software engineering, with 2+ years managing an engineering team
- Solid Kubernetes experience; we build on top of it, and you need to understand it well enough to be credible with the team and with customers
- Naturally organized, you run off a system, not memory, and you're relentless about follow-through
- Fluent in GitHub operations: issues, PRs, project boards, labels, milestones, you keep things clean and useful
- Solid communicator; engineers trust you, and stakeholders get straight answers
- Enough technical depth to understand what engineers are building, give meaningful feedback on PRs, and recognize when something is going sideways
- Comfortable running software development cycles in any flavor, Shape Up, Scrum, Kanban. You understand how engineering work flows
- Self-directed and comfortable with ambiguity; a startup at this stage doesn't hand you a playbook
- Hands-on experience with GitOps workflows or the CNCF ecosystem (Argo CD, Kargo, Flux, etc.) is a strong advantage
- Familiarity with the Shape Up development methodology is a strong advantage
- Experience with tools in our stack: GitHub Actions, AWS, Auth0, Stripe is a strong advantage
- Exposure to security and compliance frameworks (SOC 2, ISO 27001, HIPAA, PCI-DSS, ISO 45001) is a strong advantage
Benefits
Comp & perks- Competitive compensation, commensurate with experience
- Equity participation in a well-funded, growing company
- Fully remote: work from anywhere within US time zones (Pacific through Eastern), including Canada and other regions
- Home office stipend and equipment budget
- Flexible time off and a culture that respects it
- Work directly with the engineers who built Argo CD and Kargo; you'll learn a lot here
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
KubernetesGitHub operationsGitOps workflowsShape Up methodologyScrumKanbanAWSAuth0StripeCNCF ecosystem
Soft Skills
organizationfollow-throughcommunicationtrust-buildingmentorshipcoachingself-directionambiguity managementproblem-solvingprofessionalism
Certifications
SOC 2ISO 27001HIPAAPCI-DSSISO 45001
