Akido Labs

Operations

• Build and own Akido’s facilities and workplace operations function, including policies, playbooks, systems, and vendor network.
• Establish end-to-end processes for site onboarding, lease transitions, build-outs, maintenance, life safety, and decommissioning.
• Lead day-to-day facilities operations across corporate offices and outpatient clinics in CA, NY, and RI.
• Personally drive clinic openings, renovations, relocations, and emergency response in partnership with Clinical Ops, IT, and Real Estate.
• Partner closely with Finance on operating budgets, capital planning, forecasts, lease economics, and cost optimization.
• Work with in-house Legal on leases, contracts, compliance, and risk management.
• Standardize maintenance, janitorial, security, medical waste, environmental services, and life-safety programs.
• Ensure compliance with OSHA, ADA, local building codes, healthcare safety standards, and infection control requirements.
• Build inspection readiness, emergency preparedness, and business continuity protocols.
• Own vendor performance, SLAs, and total cost of ownership; hold partners accountable.
• Develop KPIs and reporting for facilities performance, uptime, utilization, and cost per square foot.
• Deliver a high-service, high-accountability experience for clinicians and staff.
• Other duties as assigned.

Senior Manager, Facilities & Workplace Operations