Akicita Federal

Account Manager

• Support day-to-day contract administration across multiple federal contracts and task orders.
• Track contract deliverables, deadlines, reporting requirements, option periods, modifications, and funding updates.
• Maintain organized contract files, including awards, modifications, invoices, correspondence, deliverables, staffing records, and compliance documentation.
• Assist with preparing monthly, quarterly, and ad hoc reports for government customers and internal leadership.
• Monitor contract requirements to ensure Akicita remains compliant with contract terms, labor categories, periods of performance, reporting schedules, and customer expectations.
• Coordinate with program managers, recruiters, HR, finance, and executive leadership to gather information needed for reports and contract updates.
• Support quality control tracking, including issue logs, corrective actions, customer feedback, and performance documentation.
• Assist with identifying new federal business opportunities through tools such as SAM.gov, GSA eBuy, GovWin, HigherGov, agency forecasts, and customer notices.
• Track upcoming recompetes, new solicitations, RFIs, sources sought notices, and proposal deadlines.
• Maintain a business development pipeline with opportunity status, due dates, agency contacts, contract values, NAICS codes, set-aside types, and next steps.
• Support capture research, including agency background, incumbent research, contract history, competitor analysis, and customer requirements.
• Assist with preparing capability statements, past performance summaries, teaming materials, and proposal support documents.
• Coordinate internal meetings related to business development, capture strategy, and proposal planning.
• Help collect and organize resumes, past performance examples, contract data, pricing inputs, and compliance documents for proposal submissions.
• Support outreach to teaming partners, subcontractors, recruiters, and potential clients as directed.
• Maintain organized BD records, including opportunity folders, submission documents, customer notes, and follow-up actions.
• Serve as a central coordination point between contract operations, business development, recruiting, HR, accounting, and executive leadership.
• Prepare meeting agendas, notes, action item trackers, and follow-up summaries.
• Help leadership monitor contract health, staffing status, reporting deadlines, and growth opportunities.
• Assist with internal dashboards, spreadsheets, trackers, and recurring reports.
• Support process improvement efforts related to contract tracking, BD pipeline management, reporting, and compliance documentation.

Federal Account Manager – Customer Success