Lead Service Architect

Aker Systems

Lead Service Architect for Aker Systems, ensuring quality delivery of cloud-based data infrastructure solutions. Collaborate with teams to drive architectural improvements and manage stakeholder engagement.

Posted 7/27/2026full-time🇬🇧 United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in ITIL functions and cloud native application design, with a strong focus on stakeholder management and project delivery. Proven ability to lead teams, drive quality improvements, and develop technical solutions in complex environments.

Highest-signal resume keywords

ITIL V3 FoundationCloud Knowledge (SaaS, IaaS, PaaS)Architecture ExperienceProject Management (Agile, Waterfall)Stakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Solution DesignIntegration DesignProject ManagementCloud Native ApplicationsTwelve Factor Application Design

Soft Skills

Team ManagementInfluencingNegotiationConflict ResolutionOrganizational Awareness

Tools & Technologies

Delivery ArchitectureReliability ToolingChange ManagementRelease Management

Certifications & Qualifications

Bachelor’s Degree in Computer ScienceITIL V3 Foundation

Industry Keywords

Vendor ManagementOffshore ManagementService DeliveryStakeholder CommunicationMulti-Supplier Landscape

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Identify obstacles and help the team to overcome them
Ensure that the focus of the team is driving quality for delivery of the products and services
Liaise between product owners, project managers, solutions design teams, and partners/suppliers communicating between all key stakeholders
Work on Projects and Bids ensuring that delivery architecture and processes are incorporated within the bid
Conduct deep dive into ITIL functions to understand strengths and weaknesses and drive improvements
Ensure all support functions are aware and capable of supporting new and changed services
Understand cloud native applications and twelve factor application design
Work with the wider delivery and operations teams to identify and resolve emerging Service problems
Develop effective tooling to identify and address reliability risks
Participate with engineering teams to triage production outages and carry forward action items
Work closely with Change and Release functions to ensure awareness of delivery approach
Demonstrate proactive interaction with sales teams
Analyze complex customer requirements and propose technical solutions.
Recognized as a leader in knowledge sharing communities.

Requirements

What you’ll need

Bachelor’s degree in Computer Science or other IT-related field or 5 years’ relevant industry experience
ITIL v3 Foundation
7 years’ experience in an Architecture role
Preferable experience of Cloud knowledge including SaaS, IaaS and PaaS
Experienced in the design of technical solutions and integration
Experienced in project management with skills in agile and/or Waterfall
Must have strong team management ability, influencing and organizational awareness
Vendor or offshore management experience will be advantageous
Advanced stakeholder management, negotiation, and conflict resolution skills including being comfortable in dealing with challenging and pressurised situations
Ability to understand complex organisational structures and multi-supplier landscapes.

Benefits

Comp & perks

Competitive salary
25 days holiday plus bank holidays
Company paid medical insurance
Life assurance
Pension scheme
Annual training allowance
Wellbeing allowance
Virtual GP
Employee Assistance plan and more.