Aker Systems

Associate Business Support Specialist

Aker Systems

part-time

Posted on:

Origin:  • 🇬🇧 United Kingdom

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Job Level

JuniorMid-Level

Tech Stack

Cloud

About the role

  • The Associate Business Support Specialist will work within the Business Support Team within our busy Customer Delivery Department providing day-to-day administrative and operational support to the department.
  • Maintaining the resourcing tracker and other records, data logs and filing systems to ensure information accuracy and accessibility
  • Tracking resourcing requirements and metrics, including resource availability, and working with the TA team and HR to fulfil those requirements
  • Overseeing the onboarding and offboarding of resources to client projects
  • Supervising the completion and submission of weekly timesheets for internal and client reporting
  • Building and maintaining good relationships with client PMO teams
  • Supporting scheduling, meeting co-ordination and communication between departments
  • Aiding in the preparation of project reports, including: status reports, month-end timesheets, tracking and analysis of budgetary information
  • Supporting in the production of presentations and excel-based Management Information (MI) for senior management/stakeholders
  • Working to reduce risks, issues and dependencies found within the Customer Office
  • Collaborating with different teams to identify and implement process improvements
  • Answering ad hoc queries from across the business
  • Additional tasks as required to support the Customer Office function

Requirements

  • There may be times when a UK Government Security Check (SC) clearance is required for this role so you must be eligible to apply for such clearance. This means you must be a UK national or have resided in the UK for at least 5 years.
  • Previous experience working for an IT services business a plus
  • Good knowledge of the Office 365 suite, with proficiency in MS Excel in particular
  • Ability to apply a logical, solution based and analytical approach to work
  • Good relationship-building skills
  • Excellent interpersonal and communication skills
  • Exceptional organisational and time-management skills