Account Director

Akcelo

Account Director developing strategic client relationships and growth at Akcelo, an innovative agency in Australia. Overseeing onboarding, retention, and delivery of services for renowned brands.

Posted 6/1/2026full-timeCollingwood • 🇦🇺 AustraliaLeadWebsite

About the role

Key responsibilities & impact

Overseeing client relationships within assigned portfolio
Building and growing new and existing client relationships
Developing strategic client growth plans to exceed revenue targets and broaden service offering
Preparing accurate client forecasts and implementing strategic client growth plans to meet and exceed these forecasts
Meeting clients regularly to understand business problems, and opportunities
Overseeing the successful onboarding of new clients and retention of existing
Motivating the Akcelo team around the clients business goals, being an advocate for the client inside the agency
Preparing all client presentation decks, scopes and project plans
Overseeing the delivery of all work and implementing risk mitigation strategies to ensure alignment to timings and budget
Seeking new opportunities to provide additional services to clients where appropriate
Mentoring, growing and overseeing junior team members as required

Requirements

What you’ll need

Demonstrated experience overseeing client portfolios within an agency environment
An entrepreneurial flair - you are always searching for ‘what’s next’
A passion to seek out new ideas/ways of doing things and embrace change
The ability to inspire, motivate and develop those around you
A positive and solution focussed attitude
Experience and confidence in preparing and presenting client forecasts
Comfortability presenting and articulating ideas and concepts clearly
A natural born leader who enjoys motivating and developing others
The willingness to grow with and alongside the business
Experience working leading and delivering digital campaigns
You love being part of a team!
An open attitude and excited by change - you are a problem solver
The passion to champion your team within the agency

Benefits

Comp & perks

Unbelievable employee benefits like flex Fridays
Annual ski trips
Social events
Team office drinks
Free breakfast
Learning and development opportunities
State-of-the-art facilities
Loads of perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

client relationship managementclient forecastingstrategic planningrisk mitigationdigital campaign deliveryproject planningservice offering developmentonboarding processespresentation preparationteam mentoring

Soft Skills

leadershipmotivationcommunicationproblem solvingentrepreneurial mindsetadaptabilitysolution-focused attitudeteam collaborationinspirationdevelopment of others