Akcelo

Senior Account Director

Akcelo

full-time

Posted on:

Location Type: Hybrid

Location: Redfern • 🇦🇺 Australia

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Job Level

Senior

About the role

  • Ownership of senior client relationships within assigned portfolio
  • Building and growing new and existing client relationships
  • Staying abreast of latest shopper marketing trends globally and locally in QSR
  • Developing strategic client growth plans to exceed revenue targets and broaden service offering
  • Meeting clients regularly to understand business problems, and opportunities
  • Overseeing the successful onboarding of new clients and retention of existing
  • Motivating the Akcelo team around the clients business goals, being an advocate for the client inside the agency
  • Preparing all client presentation decks, scopes and project plans
  • Overseeing the delivery of all work and implementing risk mitigation strategies to ensure alignment to timings and budget
  • Seeking new opportunities to provide additional services to clients where appropriate including activating the right Akcelo capability to assist the client with any brief that they require, or might require in the future
  • Mentoring, growing and overseeing junior team members as required.

Requirements

  • Demonstrated experience overseeing retail client portfolios within an agency environment
  • Experience in the retail advertising industry, ideally in QSR.
  • Demonstrated deep understanding of the shopper mindset, customer journeys and brand-led retail strategy
  • Champion the end-to-end customer journey from acquisition to conversion to retention.
  • Proven experience leading and delivering multi-channel campaigns
  • An entrepreneurial flair - you are always searching for ‘what’s next’
  • A passion to seek out new ideas/ways of doing things and embrace change
  • The ability to inspire, motivate and develop those around you
  • A positive and solution focussed attitude
  • Identify opportunities for growth, leveraging data and insights.
  • Experience and confidence in preparing and presenting client forecasts
  • Comfortability presenting and articulating ideas and concepts clearly
  • A natural born leader who enjoys motivating and developing others
  • The willingness to grow with and alongside the business
  • You love being part of a team!
  • An open attitude and excited by change... you are a problem solver
  • The passion to champion your team within the agency.
Benefits
  • Flex Fridays
  • gym memberships
  • free breakfast
  • regular social events
  • annual ski trips and more.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
client relationship managementstrategic planningmulti-channel campaign deliverydata analysispresentation preparationproject managementrisk mitigationcustomer journey mappingretail advertisingshopper marketing
Soft skills
leadershipmotivationteam developmentproblem solvingcommunicationentrepreneurial mindsetadaptabilitysolution-focused attitudeinspirationcollaboration