Channel Programs Manager

Akamai Technologies

Channel Programs & Operations Manager optimizing processes and reporting for technology partners at Akamai. Collaborating with teams to drive operational efficiencies and enhance partner program success.

Posted 7/9/2026full-timeRemote • 🇨🇷 Costa RicaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

CloudTableau

About the role

Key responsibilities & impact

Managing and improving existing partner programs, ensuring they meet business goals and partner needs.
Collaborating with internal stakeholders, including Partner Account Executives, Business Development and leadership, to align program strategy with business priorities.
Defining and executing change management plans, ensuring seamless adoption of new processes and programs.
Driving operational & reporting improvements by identifying bottlenecks and implementing scalable solutions.
Providing external technology partners with monthly revenue and contract reporting.
Liaising between internal and external technology partners to solve any questions related to revenue and contract reporting.

Requirements

What you’ll need

Have 2+ years of experience in Program Management or Business Operations.
Have a Bachelor's Degree or High School Diploma or equivalent professional background.
Possess analytical skills and experience with Excel, Salesforce, Tableau, or equivalent tools.
Have experience working with Partner Programs and being responsible for partner-related processes.
Be familiar with partner ecosystems like ISVs, cloud providers, and marketplaces.
Demonstrate experience using project management and collaboration tools, such as Smartsheets, Confluence, and Google Productivity Tools.
Demonstrate the ability to work in a dynamic environment while adapting fluidly and managing tense situations.
Be adept working across diverse, global environments and in matrix organizations.

Benefits

Comp & perks

We support your health, well-being, finances, and life beyond work.
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Program ManagementBusiness OperationsAnalytical SkillsChange ManagementRevenue Reporting

Soft Skills

CollaborationAdaptabilityProblem-Solving