Order Analyst

Akamai Technologies

Order Analyst supporting sales with documentation accuracy in a remote role for Akamai's order management team. Collaborating with sales and internal teams to optimize order processes and structure.

Posted 7/8/2026full-timeRemote • 🇮🇳 IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in Quote-to-Cash and Order Management processes, with a strong focus on contract structuring, customer feedback translation, and compliance. Proficient in Salesforce and CPQ, with a commitment to high-quality work and effective communication across cross-functional teams.

Highest-signal resume keywords

Quote-To-Cash ManagementSalesforce ExperienceContract StructuringAttention To DetailCross-Functional Collaboration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Order ManagementContract ManagementSalesforce CPQSalesforce SFDCAnalytical Skills

Soft Skills

Problem-SolvingCommunication SkillsTeam PlayerAdaptability

Tools & Technologies

SalesforceSiebel

Industry Keywords

Customer FeedbackComplianceInternal PoliciesBusiness TermsDynamic Environment

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Cooperating daily with sales in order to find the best and optimal contract structure
Gathering customer feedback from our sales team to efficiently translate needs into valid orders/contracts for our services and products
Assisting our sales team with the renewal of existing customer contracts
Working with internal cross-functional teams to obtain approvals for standard and non-standard orders
Tracking and reviewing the status of in-process sales orders to ensure completeness, accuracy and compliance with our internal policies
Acting as a subject matter expert on sales policies, identifying potential improvements, and drafting business terms for unique deal requirements.
Staying up to date with Akamai products portfolio updates (pricing, structure, features)
Attending meetings to advise on questions or issues sales teams are facing, relating to the order process

Requirements

What you’ll need

Demonstrate exceptional attention to detail and a commitment to delivering high-quality work with 3 to 5 years of experience.
Demonstrate passion for Quote-to-Cash and Order Management while comprehending processes thoroughly from start to finish.
Demonstrate experience with Salesforce, including CPQ and SFDC, while Siebel knowledge serves as an additional skill set.
Present excellent written and verbal communication skills, demonstrate problem-solving and analytical capabilities
Demonstrate proven success handling multiple priorities in a dynamic, rapidly evolving environment, exhibit ability to work independently, and initiate actions.
Be a team player who communicates and works well with a wide range of people from various functions and cultures.

Benefits

Comp & perks

We support your health, well-being, finances, and life beyond work.