Network Infrastructure Engineer

Akamai Technologies

Network Infrastructure Engineer remotely diagnosing hardware issues and managing assets for Akamai's global infrastructure team. Collaborating with field technicians and ISPs to ensure optimal performance.

Posted 5/26/2026full-timeRemote • 🇨🇴 ColombiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Remotely diagnose hardware problems
Facilitate router repairs and manage Akamai's hardware assets
Interact with datacenter and ISPs staff
Collaborate with a worldwide team of field technicians
Work closely with external partners and internal teams
Manage projects for server deployments and network installations
Troubleshoot network issues remotely and diagnose switch and router problems
Train and mentor new engineers and technicians

Requirements

What you’ll need

2-4 years of experience and a High School / Bachelor's degree or its equivalent
Have experience in network technologies and basic knowledge of routing protocols
Have Experience with JunOS, CiscoIOS
Be passionate about building productive relationships with customers, teams, providers, and partners
Be able to interpret Ethernet port errors, optical power levels and Tx/Rx thresholds, and other port diagnostic metrics
Have experience with Datacenter portals

Benefits

Comp & perks

Your health
Your finances
Your family
Your time at work
Your time pursuing other endeavors

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

network technologiesrouting protocolsJunOSCiscoIOSremote troubleshootinghardware diagnosticsserver deploymentsnetwork installationsEthernet port diagnosticsoptical power levels

Soft Skills

relationship buildingcollaborationmentoringcommunicationproject management

Certifications

High School diplomaBachelor's degree