Akamai Technologies

Engagement Manager

Akamai Technologies

full-time

Posted on:

Location Type: Hybrid

Location: Reston • Virginia • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $100,700 - $181,300 per year

About the role

  • Establishing key strategic relationships, building and maintaining a project pipeline and delivering customer targets effectively
  • Partnering with pre-sales to educate customers on Akamai services and solutions
  • Maximizing customer satisfaction, retention, and growth based on the customer's needs and business requirements
  • Being the central point of contact for the customer and cross-functional teams
  • Owning program management and being a trusted advisor, ensuring customers get maximum value out of Akamai solutions

Requirements

  • Have 2yrs of experience and U.S. CITIZENSHIP due to legal requirements of our customer base
  • Demonstrate an understanding of consulting process to identify the best solutions and ensure customer success
  • Show experience managing and delivering technical customer projects successfully
  • Demonstrate understanding of network technologies, web performance, web security, methodologies or architectures
  • Be a natural communicator with an ability to build trusting relationships and ensuring customer success
  • Be a team player with an ability to work independently and as part of a remote team
  • Possess an excellent technical aptitude and a desire to constantly learn new technologies
Benefits
  • healthcare
  • 401K savings plan
  • company holidays
  • vacation (in the form of PTO)
  • sick time
  • family friendly benefits including parental leave
  • employee assistance program including a focus on mental and financial wellness
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementconsulting processnetwork technologiesweb performanceweb securitytechnical project managementcustomer project deliverytechnical aptitude
Soft Skills
communicationrelationship buildingcustomer successteam playerindependent worktrust buildingcustomer satisfactioncustomer retentiongrowth mindset