Serving as the main point of contact for customers, leading web performance or security projects
Partnering with business teams to ensure efficient integration, high-quality service, and ongoing customer engagement
Identifying service improvements and address issues to enhance the quality of customer service delivery
Communicating effectively in a customer facing role with internal and external customers and partners to share information deliverables

Requirements

8 years of relevant Project Management experience in Consulting or the IT Industry
Bachelor's degree in Computer Science, Engineering, or related field or its equivalent
experience in a customer-facing role within the Information Technology industry, including technical project delivery
understanding of network technologies, web security, media technologies, and core Internet protocols such as DNS and HTTP/S
experience with automation, integration, and deployment in web development or security environments; familiarity with tools like Github, Jenkins and Terraform

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Project Managementweb performanceweb securitynetwork technologiesmedia technologiesDNSHTTP/Sautomationintegrationdeployment

Soft Skills

customer engagementcommunicationproblem-solvingservice improvementcollaboration