Akamai Technologies

Technical Account Manager II, Microsegmentation

Akamai Technologies

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

AWSAzureCloudGoogle Cloud PlatformKubernetesLinuxVMware

About the role

  • Being the focal point for technical vendor related issues in front of the customer
  • Providing product best practice and design guidance, to enhance technical and business outcomes, overseeing scale and performance over time.
  • Working closely with Support and Engineering teams to quickly resolve any issues and drive customer satisfaction
  • Assisting with deployment, configuration and customization of the platform while adapting to changes in the Customer's environment.
  • Monitoring performance to determine how well the systems are running and what improvements can be made
  • Briefing the customer on upcoming features and updates, and provide training in cooperation with Guardicore training team

Requirements

  • Have a High School / Bachelor's degree in Computer Science, Engineering, another related field or its equivalent
  • Have experience in technical customer-facing roles - TAM, solutions engineer, solutions architect
  • Have experience with microsegmentation platforms, EDR, or network security and Zero trust products
  • Have experience working with cloud platforms (AWS, Azure, GCP)
  • Be Familiar with virtualization (VMware, Hyper-V)
  • Possess experience working with Kubernetes is advantageous.
  • Have understanding of networking, security, and operating systems (Linux/Windows)
  • Demonstrate expertise in account management with effective communication abilities.
Benefits
  • Your health
  • Your finances
  • Your family
  • Your time at work
  • Your time pursuing other endeavors
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
microsegmentationEDRnetwork securityZero trustcloud platformsAWSAzureGCPvirtualizationKubernetes
Soft Skills
effective communicationcustomer satisfactiontechnical guidanceproblem-solvingtraining
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Engineering