Akamai Technologies

Systems Engineer II

Akamai Technologies

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Designing, implementing, configuring, and deploying Google Workspace, M365, and Slack Enterprise+ environments, including Gmail, Drive, Teams, and SharePoint.
  • Overseeing implementation and migration projects, ensuring timely delivery, budget adherence, and alignment with established quality standards.
  • Configuring and managing integrations between collaboration platforms and business tools while automating workflows using REST API, PowerShell, or scripting.
  • Providing 3rd tier support for all collaboration tools, diagnosing and resolving complex technical issues promptly to minimize disruption to users.
  • Collaborating with IAM and security teams to implement and strengthen security measures and compliance policies across all platforms.
  • Developing and maintaining technical documentation, user guides, and FAQs while delivering training sessions to enhance proficiency with collaboration tools.
  • Monitoring system performance, recommend enhancements, and keep up with the latest technology trends and innovations in the SaaS space.

Requirements

  • Have 5 years experience in engineering and a High School Diploma or a Technical Degree in a related field
  • Demonstrate expertise in designing, deploying, and managing enterprise M365 and Google Workspace environments, with essential Slack administration and integration experience.
  • Demonstrate expertise in Google Workspace setup, management, and configuration to ensure seamless system administration and functionality.
  • Demonstrate expertise in Slack functionalities, integrations, and enterprise grid administration.
  • Utilize AI tools such as Microsoft Copilot and Google Gemini to streamline tasks, create summaries, draft communications, and analyze data effectively.
  • Have experience with Email migration tools (cloud to on prem, or cloud to cloud)
  • Demonstrate exceptional problem-solving and analytical abilities to identify and resolve technical issues efficiently and effectively.
  • Demonstrate excellent communication and interpersonal abilities, effectively convey technical concepts to non-technical audiences, and manage priorities, deadlines, and deliverables.
Benefits
  • Your health
  • Your finances
  • Your family
  • Your time at work
  • Your time pursuing other endeavors

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Google WorkspaceM365SlackREST APIPowerShellscriptingEmail migration toolssystem administrationtechnical documentationworkflow automation
Soft skills
problem-solvinganalytical abilitiescommunicationinterpersonal abilitiestime managementprioritizationtrainingcollaboration
Certifications
Technical DegreeHigh School Diploma