Customer Service Representative

Ajinomoto Health & Nutrition North America, Inc.

Customer Service Representative coordinating on-time delivery, customer satisfaction, and complaint resolution for Ajinomoto Health & Nutrition in Raleigh, NC.

Posted 5/27/2026full-timeRaleigh • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $24 - $29 per hourWebsite

About the role

Key responsibilities & impact

Coordinate activities within Customer Service and is responsible for on-time delivery, customer satisfaction, customer complaint resolution, system workflow, SAP data management, and process improvements.

Requirements

What you’ll need

High school diploma, GED, or equivalent is required with prior experience in customer services.
Ability to communicate professionally and effectively in both verbal and written communications to internal and external customers.
Ability to organize and manage time effectively.
Familiar with customer service relation and principles.
Highly motivated, focused on results, and ability to multitask.

Benefits

Comp & perks

Competitive Pay and Annual Bonus Opportunity
401(k) with Company Contributions
Medical, Dental, and Vision — Effective Day 1
Paid Time Off, Company Holidays, and Floating Holidays
Paid Parental Leave
Wellness Programs and Yearly Wellness Reimbursement
Work Flexibility
Company-Paid Life and Disability Insurance
Employee Assistance Program (EAP)
Tuition Reimbursement Opportunities
Career Growth and Development within a Global Organization

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SAP data managementprocess improvements

Soft Skills

communicationtime managementcustomer satisfactionmultitaskingproblem resolutionorganizationmotivationfocus on results

Certifications

high school diplomaGED