Customer Success Manager

Airwave

Customer Success Manager orchestrating deployments of AI smart glasses for technicians in industrial environments. Driving value through stakeholder management, use case mapping, and expert relationships.

Posted 7/6/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Orchestrating the rollout.
The operational engine.
The stakeholder relationship.
Use case mapping.
The product expert.
The business case.
The playbook.
The expert bench.

Requirements

What you’ll need

Customer-facing work in solutions engineering, implementation, customer success, or deployment at a field-service, industrial, or enterprise software company.
AI-forward. You already work this way, and someone slow to adopt fails in this seat and in this company.
Presence with senior operators. You hold your own with someone who runs programs for a living and outranks you in the room.
You learn a product fast and deep, and you've gotten real outcomes to production in messy environments where no one cleared the path for you.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Airwave Website LinkedIn All Job Openings 10,000+ employees Founded 1928 🔐 Security 📡 Telecommunications 🏢 Enterprise Security
Telecommunications
Enterprise Airwave is a company that develops and connects technologies to enhance safety and security, with a focus on critical communications, command centers, and video security systems. Airwave's systems are designed to operate in harsh conditions, ensuring clear communication and robust incident management. The company employs AI-driven analytics for risk assessment and provides managed services to keep technologies secure and up-to-date. Airwave's ecosystem also integrates emergency management and situational awareness solutions to support public safety and enterprise security. By offering a proactive approach to safety, Airwave enables collaboration between public safety agencies and various enterprises. Customer Success Manager Job not on LinkedIn 🔥 33 minutes ago 🇺🇸 United States – Remote 💵 $100k - $120k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Orchestrating the rollout.
The operational engine.
The stakeholder relationship.
Use case mapping.
The product expert.
The business case.
The playbook.
The expert bench. 🎯 Requirements
Customer-facing work in solutions engineering, implementation, customer success, or deployment at a field-service, industrial, or enterprise software company.
AI-forward. You already work this way, and someone slow to adopt fails in this seat and in this company.
Presence with senior operators. You hold your own with someone who runs programs for a living and outranks you in the room.
You learn a product fast and deep, and you've gotten real outcomes to production in messy environments where no one cleared the path for you. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Manager, Customer Success 🔥 4 hours ago Everway 201 - 500 📚 Education ☁️ SaaS Website LinkedIn All Job Openings Manager of Customer Success at Everway, leading the Customer Success team for customer engagement and product adoption. Focused on retention, onboarding, and customer relationship management. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Operations – Partner Success Coordinator 🕒 Yesterday Apricot 11 - 50 Website LinkedIn All Job Openings Operations & Partner Success Coordinator for a mission-driven ethical AI company. Engaging with users and partners while handling executive support and operational tasks. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 🏆 Customer Success 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor 🗣️🇸🇦 Arabic Required Customer Success Executive 🕒 2 days ago Jobs for Humanity 11 - 50 🤝 B2B 📚 Education 🎯 Recruiter Website LinkedIn All Job Openings Customer Success Executive delivering exceptional service to external customers and supporting internal sales team with administrative tasks. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Customer Success Manager 🕒 2 days ago Enertiv 11 - 50 🏠 Real Estate ⚡ Energy ☁️ SaaS Website LinkedIn All Job Openings Client Success Manager at Enertiv building strategic relationships and driving platform adoption in the proptech industry. Managing high-value clients and promoting long-term business value through effective collaboration. 🇺🇸 United States – Remote 💵 $85k - $105k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Senior Customer Success Manager 🕒 2 days ago Perseus Group, Constellation Software 10,000+ employees 🤝 B2B ☁️ SaaS Website LinkedIn All Job Openings Senior Customer Success Manager managing key accounts for TUNE's SaaS platform. Acting as trusted advisor for clients in partner and affiliate marketing space. 🇺🇸 United States – Remote 💵 $99k - $121k / year ⏰ Full Time 🟠 Senior 🏆 Customer Success View More Customer Success Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Presence with Senior OperatorsFast LearnerOutcome-Driven