Airwallex

Associate, Consumer Fraud Risk Operations

Airwallex

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $96,000 - $150,000 per year

Job Level

JuniorMid-Level

Tech Stack

PythonSQL

About the role

  • The Risk Manager, Consumer Fraud Risk Operations will independently work on real time risk engine optimization initiatives to enhance merchant transaction success rate and reduce merchant’s risk level globally.
  • You will be working within a team environment to serve as a credible partner that makes sound decisions and provides support to team members.
  • Working towards understanding Industry risk idiosyncrasies and providing feedback to model makers and product managers.
  • You will be one of key stakeholders to improve our merchant’s risk performance.
  • This role is located in San Francisco, CA.
  • Responsibilities:
  • Optimize risk engine rules based on assessment of Airwallex’s merchant fraud & dispute pattern and commercial’s feedback
  • Partner with cross-functional team to monitor risk engine performance and continue to enhance rules’ efficiency and accuracy
  • Support merchant new product launch or sale event by providing best-in-class risk support
  • Work with merchants on fraud or chargeback solutions and leverage the knowledge to provide guidance towards the risk performance improvement plans
  • Provide suggestions on current real time risk control products, policies, and processes in order to improve the risk prevention and operational effectiveness
  • Envisioning and presenting AWX real-time risk solutions to internal and external partners to build up AWX’s risk brand

Requirements

  • At least 3-5 years of experience in fraud risk function with experience in payment industry
  • Strong data mindset and analytical skills where SQL is a must and Python is preferred
  • Deep understanding of acquiring real time risk controls and has strong ability to identify the risk and remediation actions
  • Experience in problem-solving, including the ability to recognize non-obvious patterns and out-of-the-box thinking
  • Has strong project management skills for improving rules, models and products
  • Ability to work independently in a fast-paced and rapidly changing environment
  • Skills to communicate key risk indicators with non-risk-colleagues are essential
  • Proficient in Mandarin
  • Willingness to shift to support merchant sale event